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I'm on Windows 7. When I download Starcraft Anthology from the website and try to install it on my computer I get the error "This download is not Authorized" followed by "There was a problem authenticating your download. Please go to http://www.blizzard.com/account/ to start a new download."

I've tried Safe mode, and running it as administrator, and both at the same time. I tried downloading it in Safe Mode with Networking on Internet Explorer. I have tried redownloading the downloader. There's a timestamp encryption on it, so you can only use it the day you download it.

I have tried downloading it to a different folder. Both running the file from another folder, other than where it is currently, and extracting it to another folder than the one specified. I tried deleting the following registry key:

HKEY_CURRENT_USE​R\Software\Blizzard Entertainment\Downlo​ader\ 

I get the error "This download is not Authorized" followed by "There was a problem authenticating your download. Please go to http://www.blizzard.com/account/ to start a new download."

Googled references:

Battle.net Forum -Diablo 3 Not authorized
Battle.net Forum - Starcraft 2 Beta
Battle.net Forum - Diablo 2
Battle.net Forum - Starcraft 2
Battle.net Forum - Warcraft 3 + Addon
Battle.net Forum --Starcraft Anthology
Starcraft EU - Mac Support
GamerTechTv - Blizzard Download issue
WoW Blue - Error 3.3.3 not authorized

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3  
Have you been in touch with customer support? –  Steinin Jan 18 '13 at 15:38
    
Have you run the downloader in administrative? –  Ender Jan 18 '13 at 15:41
    
Steinin: Battle.net - Web Issue (Ticket US34766046) Ender: I quote "I've tried Safe mode, and running in administrator mode and both at the same time. I tried downloading it in Safe Mode with Networking on Internet Explorer." and "I right click on the executable used to download the program and chose 'run as administrator'." –  Grognak Jan 18 '13 at 15:43
2  
So you have opened a ticket. Guess you will have to wait. If you don't want to wait I'd recommend calling them to get the fastest response. –  leety Jan 18 '13 at 15:47
1  
Why do you link to references to Diablo II, World of Warcraft, and Starcraft 2 if your asking about Starcraft? have you tried the compatability mode on the installer? –  Ramhound Jan 18 '13 at 19:41
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1 Answer

I was having this problem with my legacy games downloads. I managed to make it work by keeping Internet Explorer open during the download.

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Did you have this problem with the Blizzard installer, or something else? –  Paul Marshall Aug 22 '13 at 0:24
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