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I've just finished the first playthrough and unlocked the Cruel difficulty mode. Now I'd like to help a friend who is stuck at the final boss of act 3, Normal difficulty. Is it even possible ?
I can't find how, but it seems weird to me: how can I even trade with a player from another difficulty (without creating a new level 1 caracter) ?

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up vote 7 down vote accepted

When selecting a waypoint, you can change the difficulty by selecting an alternate difficulty displayed above the map waypoint list.

enter image description here

In the picture, the difficult you are on is shown. Once you have completed Normal Difficulty, Cruel Difficulty will appear next to it.

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