I read in this question that Cerberus Network access is required for all DLC in ME2 and that this is included in the PS3 trilogy boxset, but I'm unsure what this actually means.
Do I need to do anything to activate this content, or is it all pre-included in the game as installed from the trilogy disc?
So, I feel pretty dumb.. I checked the insert in my ME3 box and it had two codes on the back, one of which was for the ME2 Cerberus Network. I downloaded and installed that, and when I press the button to 'connect to EA servers' the text now changes to 'connected to EA servers'.
The Cerberus laptop to the right of the main menu screen still isn't open, but when I loaded the game I got emails about Zaeed, so I guess that is my problem solved :) Thanks karlina