We just got a new laptop (ASUS) though we did have a mac. We are trying to log onto Mojang to download Minecraft and it keeps saying, "The username and password are not recognized."
We have done all the usual procedures; we have reset the password, we are using the email, not the username to sign in, and it looks like the minecraft login servers are working etc. etc. We quit Minecraft on the old computer and shut off that computer thinking that was the issue.
Still, we can't get onto Mojang. We are accessing mincraft through firefox and trying to download it to the new computer but we can't get into the account to do that! What in the world could be the issue?