I recently bought 1500 points from Microsoft with my credit card. I had 440 before, so then I was at 1940. I then spent 1600 on some DLC, bringing it down to 340.
As usual, there was a charge on my card for X amount of money, but today when I checked my bank balance I found that Microsoft gave me back exactly this amount.
Then I went to my Live account and found out that I have 0 points left.
Surely, 340 points isn't worth that amount of money, and I don't know why Microsoft would take my points away and refund me. Has anyone had this kind of situation happen to them before? Why could this have happened?