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As indicated by this question I bought the Potato Sack bundle a scant few days before Portal's release. Rather than buying the Potato Sack alone, I instead bought it bundled with Portal 2, as listed here.

I've been playing a bit of TF2 after spending all of yesterday selfishly swiping potatos, and though I played for about an hour, I did not get either the [Classified] potato hat (gained by purchasing the potato sack), nor the Portal 2 companion cube pin (which should be given out to anyone who purchases Portal before the 19th - I purchased the bundle on the 16th)

What gives? Do I have to do something additional to claim my [Classified] and companion cube pins? (On the other hand, The Resurrection Association Pin, earned for playing every game in the potato sack, has been earned).

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Just wait, it happens more or less with every promotional items. Hat .delivery is slow, they are probably "hand-made" – Drake Apr 18 '11 at 23:19
up vote 7 down vote accepted

I would check again following today's update.

Also, try visiting the Mann Co. store once, even if you aren't buying anything.

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That worked for me. I received my companion cube pin after visiting the Mann Co. store. – bcpettifer Apr 19 '11 at 10:15
And me also. Thanks, Powerlord! – Raven Dreamer Apr 19 '11 at 23:25

It took me a few days to get my [Classified] after they I purchased the bundle (though I purchased it as soon as I knew it gave a hat); you should get yours eventually.

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The potato hat wasn't in TF2 yet when the Potato Bundle was announced as having a TF2 hat, so there's a good reason you didn't get it immediately. – user2974 Apr 18 '11 at 22:54
I didn't get it for a few days after it was included, either. – Wevah Apr 18 '11 at 22:57

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