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Near the end of a game of Words With Friends, the game seems to be stuck in a mode where neither player can make a move. On the main screen on both phones it indicates that it's my move, but when I go into the game board it shows my last move instead of my opponent's. The pass, recall, and swap buttons are all disabled, and I'm not allowed to resign because the game doesn't recognize that it's my move on this screen.

I've tried rebooting my phone to unstick the game (so did my opponent), and that didn't work. This is the free version of the game on Android if that helps. Has anyone else experienced this particular problem? If so, how do I get this game unstuck?

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2 Answers 2

I've had this problem before too, never really looked into how to solve it, but now that I think about it.

Wiping the application data for words with friends (Settings -> Applications -> Manage Applications -> Words Free -> Clear Data), then starting the application again (requiring you to log in since you wiped the data) should refresh your game.

As I was typing the above I saw that there's a "clear cache" button below the "clear data" button. That might solve the issue too. Clearing the cache would empty what is there and force a refresh from the servers. If clearing the cache doesn't work, the the paragraph above should solve the problem.

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I don't have a Clear Data option, but I did try clearing the cache with no luck. I'm starting to wonder if I need to uninstall the game and reinstall? :( –  Bill the Lizard May 24 '11 at 13:34
    
Well that's odd, almost all applications should have a clear data option. Makes it so that the program thinks that the program was just installed. Uninstalling/reinstalling is hardly ever ideal. Maybe you don't have the latest version of Words Free? A quick upgrade might help. Come to think of it, I haven't seen this error show up since the last update. –  Sorean May 24 '11 at 15:12
    
I got it less than a week ago, but I'll check for updates... It just says "Installed" so there are no updates available. –  Bill the Lizard May 24 '11 at 15:17
    
Time to start a new game then! Seriously though, what version of the android OS are you running? Kind of odd that you don't have the clear data button. –  Sorean May 24 '11 at 16:31
    
It's firmware version 2.1-update1. I checked for a newer system update and there's none available. –  Bill the Lizard May 24 '11 at 17:21
up vote 0 down vote accepted

After trying everything suggested by @Sorean my game was still stuck. I ended up having to uninstall the game entirely then reinstall it. That synched the game up to its correct state.

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I seem to remember reading that somewhere ... WWF is well-established on the iDevices, but the Android port has a long way to go IMHO. Uninstalling something to fix it shouldn't really be a necessary option (although I've seen it other places as well). –  Dave DuPlantis May 24 '11 at 23:15
    
@Dave: Yeah, this was definitely my last resort. If this hadn't worked I probably would have just uninstalled it completely. –  Bill the Lizard May 25 '11 at 1:07

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