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It has been almost a year since I last played on my Xbox, and I want to start viewing some WMV files on it through Windows Home Server. When I tried to play a WMV file it says I need a media update. According to a few websites, I need to get an Xbox live silver or gold account and download the optional media update. I did just that and did a general system update. However, after that I was still unable to play my WMV files. How can I get my Xbox 360 to download this Optional Media Update? I'm trying to play some files from http://microsoftpdc.com/Videos which looks to me in HD content.

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migrated from superuser.com Aug 31 '11 at 17:51

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5 Answers

up vote 10 down vote accepted

I had to go to Game Marketplace -> Explore COntent -> All Games -> Browse All Games -> O -> Optional Media Update. From here I was able to download Optional Media Update as an addon and run my files.

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I just did this yesterday. When you try to play an unsupported video, it will prompt you asking if you want to download the optional media update. If you go through the menu screens, it will then download and install it.

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This isn't the case for me. –  burnt1ce Nov 23 '09 at 4:56
    
This also did not work for me. Downloading the media update manually seemed to work just fine... –  ftrotter Aug 8 '10 at 22:15
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Connect to live. Try to play a divx under video library from portable device (USB). It will give you an error code and then ask if you want to download the update and take you directly there. I did this with a modded xbox and did not get banned. Otherwise I never connect to live but this is the only way to get the optional media update

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As of 2014, this is now in "Add Ons". Searching in "Games" will not find it. Go to Add Ons, browse "O", find "Optional Media Update".

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I just did this (2013), it was really easy.

Just go to the "Search Games" option where you would manually type in the game name, and instead type in the word "optional" (or really just type OPT and it auto-finishes it for you).

There's a 2008 & 2011 version of the Optional Media Update. Download the 2011 version, it is 100% completely free -- I did not need a Silver or Gold membership to download it. After that you're all set, and you can play MP4s on your 360.

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