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I'm trying to uninstall Portal 2 from my local copy of Steam, using the right click->Delete Local Content menu option. Upon selecting this, a dialog is presented confirming the delete, followed by an "Uninstalling Portal 2" dialog that disappears after a few seconds. No error messages are presented in the GUI, but the game remains.

I took a look at the system log (tail -f /var/log/system.log), and noticed the following messages that occur every time I try to uninstall:

Sep 19 12:04:10 gladys [0x0-0x7d37d3].com.valvesoftware.steam[25900]: Failed to create Service pipe
Sep 19 12:04:10 gladys [0x0-0x7d37d3].com.valvesoftware.steam[25900]: Failed to connect to Steam Service
Sep 19 12:04:10 gladys [0x0-0x7d37d3].com.valvesoftware.steam[25900]: Failed to load Steam Service
Sep 19 12:04:10 gladys [0x0-0x7d37d3].com.valvesoftware.steam[25900]: ServiceStart: failed to start

The game has been in, and remains in, "Download paused" state. It had been completely downloaded at one point, and played.

Can anyone assist me in successfully uninstalling the game?

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Have you tried asking on Steam's support forums? This seems like a legitimate support issue for their software. –  Anna Lear Sep 19 '11 at 16:06
    
Strange, you'd think that if the service wasn't started then nothing would work not just uninstalling. –  Matthew Read Sep 19 '11 at 16:23
    
Have you double checked your permissions on your steam folder? As owner it should say Read & Write in the Get Info… window. –  CyberSkull Sep 20 '11 at 18:20
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1 Answer

up vote 4 down vote accepted

Try redownloading Steam, or perhaps there is something wrong with their servers. Steam has a lot of trouble and bugs, quite a few patches! The "Download paused" and such remains. If all else fails, there is a directory where(as far as I'm sure) 100% of the Portal 2 files are. It isn't in the same place as all your other Valve games, differently. On your Mac, navigate to:

~/Library/Application Support/Steam/SteamApps/common/portal 2/

Then, delete the "portal 2" inside /common/, the whole folder, not "portal2" in the "portal 2" folder.

One warning here, Mac OS Lion hides your Library folder in /Your Computer Username/! This is different from Libraries and different from Library in your harddrive. To show the Library folder if you have Lion(I was surprised too!), type this in the application Terminal(/Applications/Utilities/Terminal):

chflags nohidden ~/Library/

Alternatively, one may hold option while in the Go menu and click on Library, or use the Go To... command in Go and type ~/Library/. This is only temporary.

One more tip: Don't uninstall Portal 2! Heheh.

Hope this helped! Game on!

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