After the downtime with Playstation's Network, I seem to be having trouble logging in. The error message is "The sign-in ID (e-email address) or password is incorrect." What is the best way to reset the password? I don't see the option in the menus and can't find it anywhere on the web.
There are several ways to do it based on what information you have access to. Depending on your region, it may vary, but the instructions for resetting your password for the U.S. can be found here.
Change password via PlayStation 3
Change password via PC
The easiest way, however, is via the PS3 - click the "Sign In" button, and you will see a "Forgot Password?" option on that screen. From there, follow the instructions to reset your password.
protected by fredley♦ Oct 9 '13 at 11:47
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