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I've passed on my Command & Conquer 3 game to a friend but they can't play the multi-player game online as it says the CD key is still in use. Anyone know how I can reset this?

The game was originally installed on a laptop that has been wiped and is long gone.

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up vote 2 down vote accepted

Your only option really is to contact EA. Some companies are pretty good about CD key transfers. Relic, for instance, is pretty forgiving about Company of Heroes.

I can't find a reference to anyone who has done this successfully, however. It's an old game, so you may be out of luck.

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Cheers, interesting - I login using my old account and my browser tells me the server is redirecting me in a way that will never complete. And I can't login to new site as seems to think my email address doesn't exist even though it just sent me a password reminder to that address from link you provided. I'll let me friend create an account and try to get EA to work with him. – Gavin Nov 24 '11 at 1:49

To avoid this kind of issues altogether, you can add your key to your Origin account and play the digital download version. This removes the per-PC serial registration system.

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