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Whenever I start up Mass Effect 2 and it tries to auto-login to my EA Online Account, I see this screen.

enter image description here

Then, I have to manually log in, and I see this screen.

enter image description here

Empty login screen. Every time. So I have to input my email address and password again. Every time. Once I do this manually, it works. However, the next time I close and reopen the game, I have to go through this entire process again. The auto-login isn't working for me.

Is there any way to get Mass Effect 2 to remember my new login information?

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Have you tried the settings? – kotekzot Feb 21 '12 at 0:58
@kotekzot Can you be more specific? I don't see any related option in the out-of-game setttings, and in the in-game settings, all I can do is turn auto-login off completely. – Sterno Feb 21 '12 at 1:36
Unfortunately no, I'd have posted an answer if I could, sorry. I recall EA having a tendency to burying these things in the settings. – kotekzot Feb 21 '12 at 2:21

3 Answers

up vote 6 down vote

I thought I had this fixed, but it turns out it only made the auto-login work for an hour or two. Then it's back to the error. Leaving it here until I find something better.

  1. Start the game.
  2. Go to Extras->Options->Online and set Auto Login to EA Online to No.
  3. Exit the game.
  4. Restart the game.
  5. Manually connect to EA Online.
  6. Go to Extras->Options->Online and set Auto Login to EA Online to Yes.
  7. Exit the game again. Auto-login should work from now on.

Do not do step 6 before you do step 5. I tried that and after manually logging in it reverted my setting back to "No" instead of "Yes".

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+1 for effort... grats! – Steve the Maker Mar 13 '12 at 14:57
up vote 1 down vote

Saw this on the Mass Effect Wiki:

  1. In Windows 7, go to Control Panel -> Programs and Features -> Turn Windows Features On/Off
  2. Expand Microsoft .NET Framework 3.5.1
  3. Make sure that both Windows Communication Foundation HTTP Activation and Windows Communication Foundation Non-HTTP Activation are checked.
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up vote 0 down vote

Not that I have found.

However, DLC does not seem to require you to be online to use in Mass Effect 2. I was able to simply disable the EA Online automatic login, and I was able to play the game with no problems (including all of the Character/Mission DLC, but none of the Outfit/Weapon DLC, on the PC).

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Just to clarify, are you saying you have the same problem and don't think there is a fix, or just that you haven't really looked into a solution but wanted me to know I didn't need it for the DLC? That DLC thing is nice to know, btw, so thanks for that. – Sterno Feb 23 '12 at 2:34
When I had this problem, I looked for a fix. This was the only solution I found to the symptom (the annoying pause and error screen while loading the game). I did not look exhaustively, however, because the symptom was gone. – ILMTitan Feb 23 '12 at 6:53

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