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Is it possible to respec in multiplayer?

In multiplayer there's a Reset Powers option on the Powers screen for any character, but it's greyed out. What allows me to use that option?

I know I can promote a character, but I don't want to start from level 1, just reset my powers and keep my level.

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marked as duplicate by Raven Dreamer Mar 10 '12 at 22:40

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Doh, turns out there's a gold rank, single use item that lets you reset your powers/respec for multiplayer. Sounds like it only affects a single character too, so it's not nearly as easy to respec as I hoped.

You'd have to buy it from the store, in a Veteran's pack. It's a Rare item, andyou only have a chance pf getting it. I haven't got one yet to confirm though.

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