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I have the Ultimate Edition of Dragon Age: Origins for PlayStation 3, which comes with Awakening and all the DLC. I know I'm supposed to access Awakening by starting a new game, but it's not showing up.

How can I access it? Is there something else I need to do, or a fix I can apply?

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You need to install the DLC and Awakening separately: if you just installed the main game, it won't show up. Fernando Melo of BioWare gives the following solution:

From the XMB, under the game disc icon should be an additional content icon. Selecting that will open another menu which lists each DLC. Select the ones you want and it will install to the PS3 hard drive. When done, go back and select the game disc icon to start the game - the add-on content should now be available.

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