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This is just one of a few quests that I have not finished because it basically leaves me confused to the point where I refuse to go back to them. When I click on the wall, it says I do not have the required item. But I don't understand what they're talking about by required item. How do I get it, equip it, and use it? Thanks.

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You can see how to go through quests in UESP (Wiki). For this quest, see – galacticninja Jun 28 '12 at 14:48
up vote 3 down vote accepted

You need a piece of charcoal and a roll of paper to make a rubbing. They can be found in the area.

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Do you also know how to find the owner of the golden claw?? – David Jun 28 '12 at 12:34
The shop owner in Riverwood. – kotekzot Jun 28 '12 at 12:45
@David: There is a search in the upper-right:… – BlueRaja - Danny Pflughoeft Jun 28 '12 at 15:28

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