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I went to cancel automatic Gold subscription renewal (a sad moment in my life to be sure), and Microsoft emailed me a confirmation code that I had to copy/paste into a form to confirm the cancellation.

Interestingly, the email went to an old email address of mine. I've looked through my account on xbox.com and I can't find any remaining references to that email address. What am I missing?

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1 Answer

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These emails will go to your "Billing Contact" email.

From the "My Account" section of Xbox.com, click on "Billing Contact Information" in the left column.

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Thanks. Unfortunately for me, that has my current email address set already. – Anna Lear♦ Sep 16 '12 at 13:28
Weird... I tried changing it, and it changed where the emails were sent for me. :( Sorry. – TZHX Sep 16 '12 at 13:51

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