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Today some jerk joined the Arqade group on Steam and started spamming people with links to a lookalike phishing site. You know, like this but with "store.steampowered.com" instead of "twitter.com":

enter image description here

Image from the OpenDNS Phishing quiz. Hint: this one is a phish.

Now, I've kicked him from the group and flagged his account, but... it's a public group! Anybody can join. We'd rather not change that and still keep him out.

Is kicking sufficient? What else can I do?

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This has absolutely nothing to do with gaming... –  BlaXpirit Dec 8 '12 at 17:59
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@BlaXpirit Steam has absolutely nothing to do with Gaming? –  badp Dec 8 '12 at 18:26
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This is a question for meta, but I feel like this should be off-topic too. Troubleshooting steam so you can play your games is one thing; but moderating a steam group just seems too-far removed from actually playing games to be on-topic. –  BlueRaja - Danny Pflughoeft Dec 8 '12 at 19:57
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@BlueRaja-DannyPflughoeft You know what I think. Just like we allow all questions about consoles - and the web services thereof - I don't see the problem with questions about Steam web services –  badp Dec 9 '12 at 0:00
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Why the hell does this have four close votes? This is a perfectly legitimate question. –  Fluttershy Dec 9 '12 at 5:34
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2 Answers

You can't ban people from groups permanently, unfortunately.

What you can do is to report people via their profile and Steam will have a look at it.

You can also ban him from the groupchat.

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Sadly, nothing stops him from joining again.

Is he spamming on community page/forums, Steam Group chat, or individual chat? For page, maybe there is some mute or some way to remove his permissions, but for chats, you can only block him.

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Individual chat, so far. –  Anto Dec 8 '12 at 16:29
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