I've seen a few similar posts, but never a definitive answer on how to fix this. When I buy a new gateway, I never actually receive it. I get the "wait 24 hours" email, then I get the "your gateway is complete" email that tells me to log out and back in to get it. I've logged out of the agent and the game itself, reloaded, and always see the default gateway in my hardware when I return. I've tried buying a few different gateways, all with the same result. I uninstalled and reinstalled the game, once keeping my save and once wiping it out, and there was no difference. Is there any way to get around this? I really want to play the game, but I'm stuck.
After you buy a new gateway, you don't get any new benefits. You still have the same benefits as before.
Here is your default gateway:
When you upgrade your gateway to one such as this:
You can see there is another slot for another CPU that you can buy.
To actually benefit from this extra slot you have to buy another CPU. To see the different upgrades you can buy for your gateway, pick the "Hardware upgrades" option on the Uplink Internal Services menu.