Technical support is for questions regarding help with technical problems such as installing or running a game. It is important to note system settings with these sort of questions.

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5
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7answers
13k views

Solution to gameplay freezing in Uncharted: Drake's Fortune on PS3 Slim?

I've recently picked up Uncharted: Drake's Fortune from the Amazon "bargain bin" and have been playing through it. Quite a fun game, actually, but I've only managed to get to Chapter 10 ("The Customs ...
5
votes
4answers
4k views

Minecraft won't run on my son's new laptop

I have uninstalled Java and Minecraft, updated the graphics card and even did a system restore back to when the computer was working. I am trying to make my son happy again with his Minecraft ...
5
votes
2answers
125 views

DS won't power up

My son's DS won't power up when the button is pushed. It worked fine up until now, but it is about 5 years old. We have tried charging it (with several chargers in case that is the issue) and there is ...
5
votes
1answer
2k views

Driver: San Francisco pauses for about 10 seconds every 30 seconds

I just bought Driver: SF, and it's unplayable - every 30-40 seconds, it completely stops for about 10 seconds. The problem looks like this (warning: minor plot spoilers from the first 10 min). I've ...
5
votes
3answers
34k views

Why does CS:GO keep resetting my options?

I have the following command line options: -noborder -novideo -threads 4 -high -w 1680 -h 1050 Yet, CS:GO keeps resetting my settings and set itself to fullscreen mode, which is bad when I switch ...
5
votes
2answers
524 views

Half-Life 2 (plus episodes) have a tendency of crashing my computer

I've recently started plowing through HL2 and the episodic content (currently starting out on Ep 2), and have noticed a weird problem. It seems that after an undetermined amount of time, my computer ...
5
votes
2answers
3k views

Rendering artifacts (flickering/z-fighting in scope)

It appears that a lot of people have issues with flickering when using high powered scopes in BF3. The artifacts look like z-fighting issues, probably related to the large viewing distances when using ...
5
votes
3answers
2k views

No wifi connection on DS Lite

I recently switched internet providers (Telenet, in Belgium) and I want to be able to connect my DS Lite to my new router (which they also provided me with). It's a "CPN / SVG6540E" combined ...
5
votes
1answer
80k views

NFS: Most Wanted complains that D3DX9_26.DLL is missing

I am struggling to play NFS: Most Wanted on my laptop. It has windows 7 and DirectX 11. But when I start NFS it says that D3DX9_26.DLL is missing. I used to play this game on my PC which had Windows ...
5
votes
4answers
6k views

Max Payne 3 is pausing itself randomly

I just purchased Max Payne 3 from Steam. This game pauses itself randomly (the same behaviour as if you were to hit the escape key on your keyboard), and I don't know what the issue with because I ...
5
votes
6answers
123k views

Why is my game constantly crashing silently to desktop with no error message?

I have been searching for an answer to the crash-to-desktop (CTD) issue for days since I first began playing. All I come across are 10-page-long discussions that appear to consist only of new members ...
5
votes
1answer
446 views

Overloaded Bookshelf?

It seems I may have inadvertently overloaded a bookshelf in one of my houses, and now I can't open the bookshelf's inventory or read any of the books on it. Is this a well-known bug? Is there a good ...
5
votes
1answer
1k views

Does Mirror's Edge run on Windows 7 Home Professional 64-Bit?

I was considering buying Mirror's Edge from Direct2Drive when it was on sale, but then noticed this at the bottom of the page: Known Issues Windows 7 is not supported Has anyone had any ...
5
votes
1answer
28k views

Skyrim crashes as soon as I boot up into the menu. How do I fix this?

Whenever I boot up Skyrim, it crashes as soon as it reaches the main menu with no dialog or anything. I thought this was related to my using dual monitors somehow, but I disconnected the other monitor ...
5
votes
3answers
4k views

Furniture turned purple, help?

All the small circle tables and most benches suddenly turned purple. How can I fix that (without restarting the game, I'm months into it)? I've been thinking about uninstalling and reinstalling all ...
5
votes
1answer
1k views

Where did the world go?

I was playing on my main world when my laptop ran out of power. I found a charger and woke it up, but Minecraft had crashed. Now, it doesn't appear in the world selection screen! I have verified ...
5
votes
2answers
9k views

New PS3 controller won't sync with PS3

I bought a new six-axis controller for my best friend, and I did a custom paint job on it. I had to take it apart, but after I put everything back together (right), it just blinks the red lights when ...
5
votes
1answer
284 views

Desktop Dungeon bug on unlocking Siege of Lothlorien?

The description says that I'll be able to play the Siege of Lothlorien when I gain access to all playable races. I have unlocked all the races and classes (although not yet finished everything with ...
5
votes
1answer
694 views

How can I diagnose/fix a Rock Band 3 MIDI controller that stopped working?

We have Rock Band 3 for Wii, with the Mad Catz Rock Band Midi-Pro Adapter, and a Yamaha P-95 keyboard. This was working just fine. We hadn't used the keyboard with RB3 for a while, and when we plugged ...
5
votes
1answer
345 views

Is there a list of Punkbuster-free games anywhere?

I enjoy playing BF3, MW, etc, but Punkbuster always gives me a grief anytime there is an update. I would like to know in advance which games use Punkbuster and which don't, as I will no longer be ...
5
votes
2answers
2k views

How can I slow a game down?

I'm trying to play The Binding of Isaac on my laptop, but the game is just running too fast for me. I can slow it down if I unplug my laptop, which I believe throttles my CPU. I'd like to find some ...
5
votes
3answers
10k views

Civilization IV on Windows 7 fails to start after install

I bought a Windows 7 machine and went to install Civilization IV on it. It told me the program had "known problems". If I continue it begins the startup process but eventually fails. What do I need to ...
5
votes
1answer
2k views

Screen goes black when I play Infinity Blade

I was playing Infinity Blade on my iPhone 4 and I selected game center option to look at my achievements and when I push the "Done" button, the screen went black. I exited the app and went back it is ...
5
votes
2answers
5k views

Loadout unavailable on dedicated TF2 LAN server

When I’m playing on my dedicated Team Fortress 2 LAN server, I am unable to access my load out, because my server cannot connect to the item server: WARNING! The server you are playing on has ...
5
votes
2answers
3k views

Resistance 3, unable to delete game data, and installation of trophies freezing

Bought Resistance 3, popped it into the PS3 and the first thing that came up was an update. So I wait the 2 hours to download the 696 MB update, then let it install. The entire PS3 freezes at ...
5
votes
1answer
560 views

Freeciv runs very slow

After some time freeciv runs very slow on my laptop, running onboard intel graphics. I'm using the gtk version on Ubuntu 10.10 and it seems like Xorg is consuming 100% CPU. I'm also running Compiz ...
5
votes
1answer
114 views

Problem running Civilization 5 Steam

I have installed Civilization 5 from Steam and it was working fine, but when I tried to run it this morning it got stuck at the first step with the message Preparing to launch Sid Meier's Civilization ...
5
votes
1answer
345 views

Screen Tints Blue when playing Team Fortress 2 on OSX

Ever since I downloaded tf2 the screen is tinted blue whenever I launch it. I'm on a Macbook Pro 13" early 2011. The same problem has happened to a friend of mine who also has an MBP, but it doesn't ...
5
votes
1answer
163 views

What is wrong with my Nintendo Entertainment System?

I'm having issues getting my Nintendo Entertainment System working. When the cartridge is inserted just right, the screen shows up, but the pointer just alternates between choices on the screen, ...
5
votes
2answers
6k views

How do you run Pokemon Omicron/Zeta?

Pokemon Omicron and Zeta were released in beta recently. See here. I downloaded the game, unzipped everything and double clicked the .exe but the window pops up for half a second and crashes. I have ...
5
votes
1answer
162 views

Expat Xbox gaming

I've just recently moved to then Netherlands from the U.S.. The only device that's really given me trouble so far is our Xbox 360 slim. The power supply is 110-only and the converter I bought for it ...
5
votes
1answer
536 views

Crusader Kings 2 crashes on certain date

Hi, so I'm playing CK2 as Croatia, and all of a sudden, on the 21st of March 1120, my game unexpectedly disappears and my desktop appears. I have searched the web for solutions, and all I can find is ...
5
votes
3answers
10k views

Xbox 360 freezes at startup screen, audio still works, input does not

My wife and I have two xbox 360s, and recently hers (which is also the oldest) started doing some strange video glitching. I have a dlna server set up in our house, and two days ago, while watching a ...
5
votes
0answers
710 views

I'm able to go to other towns on ACNL, but one of my friends can't visit my town?

Like the title says, I'm able to visit other towns, and other people can visit mine perfectly fine. However, a friend of mine is having trouble visiting my town. She keeps getting an error (018-0510), ...
5
votes
1answer
255 views

Kairos dragon froze in one location on screen

I finished the Kairos dragon and he was great for a week. Then, he froze in one location on the screen and I have been unable to move him for weeks. Any ideas on how to get him going?
5
votes
1answer
7k views

I can't connect to a friend's Minecraft server, but none of the usual culprits seem to be the problem

I'm trying to connect to a friend's Minecraft server, but I'm not able to do so. We've double-checked the usual culprits brought up in most Minecraft server tutorials, but we're still not having any ...
5
votes
2answers
264 views

My mouse doesnt show up when I play games!

When I play any kind of computer game my mouse doesn't show up. I can still click on things, I just have to spend forever searching the whole screen because I can't see it. This is a recent problem, ...
4
votes
4answers
6k views

How do I reduce mouse sensitivity in Minecraft?

Whenever I set my priority to high or above normal my mouse goes crazy. Every time I want to turn to the right or left a little bit with the mouse, it makes me do a 360. And when I try to engage in ...
4
votes
4answers
5k views

Why are my flash game saves getting erased?

After installing stand-alone flash games such as Machinarium, Dino Run SE, and Space Rubbish (all of which are great games by the way) I find that my game saves keep disappearing. I have read how ...
4
votes
2answers
10k views

Error turning on PS4: “Cannot access system storage”

There are reports of PS4s not working out of the box with the following error: Safe Mode Cannot start the PS4. Cannot access system storage. Press the power button for 1 second (until the ...
4
votes
4answers
18k views

Game hangs at the main menu while checking for downloadable content?

I just found there's a handful of free DLCs for Mass Effect 3, including an Extended Cut that supposedly fixes some issues with the ending. So, of course I downloaded and installed them as soon as I ...
4
votes
3answers
6k views

Xbox 360 power supply has red light at start of day

The adapter has a red light when we turn the power on at the mains. When it's not connected to the Xbox, it will be orange until we plug it in. Since this happens at the start, it's not an ...
4
votes
3answers
7k views

Minecraft will not run with any version. Please Help!

I have been trying to run pixelmon for minecraft. I have been able to successfully do this until today. I load up minecraft like normal and press play, the bar does it's thing and it appears to have ...
4
votes
4answers
18k views

Java uses all CPU while playing Minecraft

I recently purchased Minecraft, but after I have been playing for about 5-10 minutes, the Java process uses all CPU power, leading to a sudden shutdown. This is weird, because some months ago it ran ...
4
votes
2answers
2k views

What's With the Server Connection Error That Shows a Bunch of HTML?

So, as of yesterday, I've been unable to connect to any of four different servers, which work fine for others. Of the 4, three give me the following error: What's up with this? Why is it ...
4
votes
2answers
2k views

Will installing a game on Xbox allow me to bypass a location at which the disc becomes unreadable?

I purchased "Batman: Arkham City" 7 days ago, and I was playing and it began saying "Disc Unreadable". I proceeded to inspect the disc and noticed a sort of blur in the disc so it doesn't look the ...
4
votes
3answers
2k views

Can't save anymore in Fallout:New Vegas for the PS3

I'm on level 22 and I can't save manually any more - my save just goes over the last one. What do I do so I can save again? Do I have to delete saves? If so, how do I do it?
4
votes
1answer
22k views

How to take a screenshot in Dragon Age: Inquisition?

Origin doesn't have built in screenshot support. DA:I doesn't seem to have a screenshot option. I try launching from Steam but I'm not getting the Steam overlay. How best to take screenshots of Dragon ...
4
votes
3answers
6k views

Just Cause 2 - Never get past loading screen

I bought Just Cause 2 via Steam and installed on Windows 7. My video card isn't great, but I could run the 3 test scenes at 30fps at 1280. When I played the game, it ended the first cut scene, I ...
4
votes
2answers
132 views

Immediate “Connection Lost” when starting Scrolls

I recently got Scrolls from the Humble Bundle, so I decided to try it out. Made a Mojang account (and migrated my Minecraft account to it), installed the game, let it patch.... Every time I start ...