Technical support is for questions regarding help with technical problems such as installing or running a game. It is important to note system settings with these sort of questions.

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5answers
96k views

Why is my game constantly crashing silently to desktop with no error message?

I have been searching for an answer to the crash-to-desktop (CTD) issue for days since I first began playing. All I come across are 10-page-long discussions that appear to consist only of new members ...
5
votes
3answers
3k views

Furniture turned purple, help?

All the small circle tables and most benches suddenly turned purple. How can I fix that (without restarting the game, I'm months into it)? I've been thinking about uninstalling and reinstalling all ...
5
votes
1answer
1k views

Where did the world go?

I was playing on my main world when my laptop ran out of power. I found a charger and woke it up, but Minecraft had crashed. Now, it doesn't appear in the world selection screen! I have verified ...
5
votes
2answers
8k views

New PS3 controller won't sync with PS3

I bought a new six-axis controller for my best friend, and I did a custom paint job on it. I had to take it apart, but after I put everything back together (right), it just blinks the red lights when ...
5
votes
1answer
269 views

Desktop Dungeon bug on unlocking Siege of Lothlorien?

The description says that I'll be able to play the Siege of Lothlorien when I gain access to all playable races. I have unlocked all the races and classes (although not yet finished everything with ...
5
votes
1answer
546 views

How can I diagnose/fix a Rock Band 3 MIDI controller that stopped working?

We have Rock Band 3 for Wii, with the Mad Catz Rock Band Midi-Pro Adapter, and a Yamaha P-95 keyboard. This was working just fine. We hadn't used the keyboard with RB3 for a while, and when we plugged ...
5
votes
1answer
274 views

Is there a list of Punkbuster-free games anywhere?

I enjoy playing BF3, MW, etc, but Punkbuster always gives me a grief anytime there is an update. I would like to know in advance which games use Punkbuster and which don't, as I will no longer be ...
5
votes
2answers
1k views

How can I slow a game down?

I'm trying to play The Binding of Isaac on my laptop, but the game is just running too fast for me. I can slow it down if I unplug my laptop, which I believe throttles my CPU. I'd like to find some ...
5
votes
3answers
9k views

Civilization IV on Windows 7 fails to start after install

I bought a Windows 7 machine and went to install Civilization IV on it. It told me the program had "known problems". If I continue it begins the startup process but eventually fails. What do I need to ...
5
votes
2answers
4k views

Loadout unavailable on dedicated TF2 LAN server

When I’m playing on my dedicated Team Fortress 2 LAN server, I am unable to access my load out, because my server cannot connect to the item server: WARNING! The server you are playing on has ...
5
votes
2answers
3k views

Resistance 3, unable to delete game data, and installation of trophies freezing

Bought Resistance 3, popped it into the PS3 and the first thing that came up was an update. So I wait the 2 hours to download the 696 MB update, then let it install. The entire PS3 freezes at ...
5
votes
1answer
493 views

Freeciv runs very slow

After some time freeciv runs very slow on my laptop, running onboard intel graphics. I'm using the gtk version on Ubuntu 10.10 and it seems like Xorg is consuming 100% CPU. I'm also running Compiz ...
5
votes
1answer
107 views

What is wrong with my Nintendo Entertainment System?

I'm having issues getting my Nintendo Entertainment System working. When the cartridge is inserted just right, the screen shows up, but the pointer just alternates between choices on the screen, ...
5
votes
2answers
4k views

How do you run Pokemon Omicron/Zeta?

Pokemon Omicron and Zeta were released in beta recently. See here. I downloaded the game, unzipped everything and double clicked the .exe but the window pops up for half a second and crashes. I have ...
5
votes
1answer
144 views

Expat Xbox gaming

I've just recently moved to then Netherlands from the U.S.. The only device that's really given me trouble so far is our Xbox 360 slim. The power supply is 110-only and the converter I bought for it ...
4
votes
4answers
2k views

How do I reduce mouse sensitivity in Minecraft?

Whenever I set my priority to high or above normal my mouse goes crazy. Every time I want to turn to the right or left a little bit with the mouse, it makes me do a 360. And when I try to engage in ...
4
votes
4answers
4k views

Why are my flash game saves getting erased?

After installing stand-alone flash games such as Machinarium, Dino Run SE, and Space Rubbish (all of which are great games by the way) I find that my game saves keep disappearing. I have read how ...
4
votes
2answers
4k views

Error turning on PS4: “Cannot access system storage”

There are reports of PS4s not working out of the box with the following error: Safe Mode Cannot start the PS4. Cannot access system storage. Press the power button for 1 second (until the ...
4
votes
3answers
6k views

Xbox 360 power supply has red light at start of day

The adapter has a red light when we turn the power on at the mains. When it's not connected to the Xbox, it will be orange until we plug it in. Since this happens at the start, it's not an ...
4
votes
3answers
11k views

Game hangs at the main menu while checking for downloadable content?

I just found there's a handful of free DLCs for Mass Effect 3, including an Extended Cut that supposedly fixes some issues with the ending. So, of course I downloaded and installed them as soon as I ...
4
votes
4answers
15k views

Java uses all CPU while playing Minecraft

I recently purchased Minecraft, but after I have been playing for about 5-10 minutes, the Java process uses all CPU power, leading to a sudden shutdown. This is weird, because some months ago it ran ...
4
votes
2answers
2k views

What's With the Server Connection Error That Shows a Bunch of HTML?

So, as of yesterday, I've been unable to connect to any of four different servers, which work fine for others. Of the 4, three give me the following error: What's up with this? Why is it ...
4
votes
2answers
2k views

Will installing a game on Xbox allow me to bypass a location at which the disc becomes unreadable?

I purchased "Batman: Arkham City" 7 days ago, and I was playing and it began saying "Disc Unreadable". I proceeded to inspect the disc and noticed a sort of blur in the disc so it doesn't look the ...
4
votes
3answers
2k views

Can't save anymore in Fallout:New Vegas for the PS3

I'm on level 22 and I can't save manually any more - my save just goes over the last one. What do I do so I can save again? Do I have to delete saves? If so, how do I do it?
4
votes
1answer
59k views

NFS: Most Wanted complains that D3DX9_26.DLL is missing

I am struggling to play NFS: Most Wanted on my laptop. It has windows 7 and DirectX 11. But when I start NFS it says that D3DX9_26.DLL is missing. I used to play this game on my PC which had Windows ...
4
votes
3answers
5k views

Just Cause 2 - Never get past loading screen

I bought Just Cause 2 via Steam and installed on Windows 7. My video card isn't great, but I could run the 3 test scenes at 30fps at 1280. When I played the game, it ended the first cut scene, I ...
4
votes
1answer
1k views

Broken text encoding in various parts of the Guild Wars 2 UI

Since day 1 of playing Guild Wars 2, I've been plagued by a text-encoding issue in various parts of the UI. It seems that anywhere that certain types of punctuation (bullet points, for example) are ...
4
votes
2answers
13k views

Skyrim is crashing my PS3

I've seen a thread or two about the lag problems in Skyrim on the PS3. However, I've seen few (if any) about Skyrim actually crashing the system. Perhaps my case is actually a lag, and I'm just not ...
4
votes
1answer
225 views

Steam cannot access my YouTube username

I'm trying to link my YouTube account to Steam so I can share videos through it. However I'm getting this error: According to this and this, I need a YouTube channel, as well as having it linked to ...
4
votes
2answers
238 views

What is NAT rating and how do I improve it?

From what I've found, the following appears to reflect how NAT rating affects your multiplayer capabilities: OPEN - Can play & voice chat with anyone. MODERATE - May be unable to play or voice ...
4
votes
3answers
11k views

Why does CS:GO keep resetting my options?

I have the following command line options: -noborder -novideo -threads 4 -high -w 1680 -h 1050 Yet, CS:GO keeps resetting my settings and set itself to fullscreen mode, which is bad when I switch ...
4
votes
1answer
382 views

HL: Source flashlight not working

When I try to turn on the flashlight, it doesn't light anything up, and instead gives me lots of lag. It only lights up ragdolls, from what I've seen.
4
votes
2answers
1k views

Minecraft world erased after Xbox system cache cleared?

My brother recently cleared the system cache on my Xbox. Now, when I launch Minecraft my world shows up but when I go into that world, it's a new/different world. I reinstalled the update but It ...
4
votes
1answer
687 views

Guild Wars - How To Lower Ping / Change District?

I've never played the original GW - but I thought I'd give it a try. When I connect and start playing, the game seems slow and unresponsive. If I bring up the performance window I can see that my ...
4
votes
1answer
4k views

Age of Empires 3 Direct3d error

I play AoE3 fine on my laptop, using my 1080p as my primary screen at home (at 1920x1080) however when I try to run it at school (again on my laptop), I get an error stating: Initialization Failed ...
4
votes
1answer
1k views

Bit.Trip Runner crashes immediately on boot

I'm having trouble with Bit.Trip Runner on my laptop, installed using Steam. I try to open the game, it tries to do its "initial install", then thinks for a moment with a black screen, before failing ...
4
votes
1answer
3k views

Is there a fix for Skyrim crashing to the desktop when looking at a large gem pile?

I'm finding a lot of gems in dungeons, recently, and so I've decided to fill my basement room with them. I've gotten quite a lot, and after dropping the last haul, I've found myself in the ...
4
votes
6answers
9k views

Burnout Paradise: constant crashing on Vista & Windows 7

I know this has little to do with gaming, but more to do with lack of gaming. On both my Vista PC as my Windows 7 laptop, Burnout Paradise crashes 9 times out of 10 just a few frames after going ...
4
votes
3answers
4k views

No mouse or keyboard input in Fallout New Vegas (aside from return and arrow keys)

Hardware/OS CPU - Phenom II quad core GPU - R7950 HD RAM - 8GB SSD - 2x120GB RAID 0 OS - Windows 7 Install Environment Up-to-date windows Latest beta catalyst drivers Up-to-date game cache ...
4
votes
2answers
657 views

Wii and S-Video results in black white window

I've bought a third party Wii S-Video + Composite connection cable for my european black Wii (PAL / Wii Sports Resort + Wii Motion Plus edition). The connection of S-Video and my tv tuner card results ...
4
votes
3answers
4k views

How can I be running out of address space on my 64-bit system?

Supreme Commander seems to crash for almost everyone when set to max settings. The general consensus is that the game is hitting the 2GB address space limit on Windows. The quick fix is to increase ...
4
votes
1answer
2k views

How to fix USB gamepad problem with Sega Mega Drive (Genesis) Classics 1

Lately I bought Sega Mega Drive Classics 1 on Get Games, featuring Golden Axe, Shadow Dancer, Crack Down and several others (also available on Steam). The games work perfectly with my ancient, ...
4
votes
1answer
1k views

Screen goes black when I play Infinity Blade

I was playing Infinity Blade on my iPhone 4 and I selected game center option to look at my achievements and when I push the "Done" button, the screen went black. I exited the app and went back it is ...
4
votes
2answers
28k views

Watch Dogs crashes to desktop after playing for a while

After I have been playing Watch Dogs for a while it crashes and just says "Watch Dogs stopped working... [Close program]". Disabling UPlay in-game layout and starting UPlay in offline mode didn't ...
4
votes
1answer
259 views

Any fix for Portal 2 hang/freeze on PS3?

I checked out a copy of Portal 2 from the library, hoping to spend part of Father's Day gaming. Whenever I put the weighted cube on the switch in test chamber 6, my PS3 freezes. I've cleaned my disc ...
4
votes
1answer
2k views

Problem with Origin and Mass Effect 2

So far Origin has been working fine. I have installed both Mass Effect 1 and Mass Effect 3 in a folders I specifically chose because my main drive doesn't have enough space. When I try to install Mass ...
4
votes
1answer
2k views

Why can we suddenly not connect two guitars and drums to Rock Band on Wii?

So, we've had Rock Band 3 for the Wii for about a month, and it's been working fine. We've got two guitars (one rock band 2 vintage, one newer), plus the pro drumset. Everything was working fine, but ...
4
votes
1answer
113 views

Screen Tints Blue when playing Team Fortress 2 on OSX

Ever since I downloaded tf2 the screen is tinted blue whenever I launch it. I'm on a Macbook Pro 13" early 2011. The same problem has happened to a friend of mine who also has an MBP, but it doesn't ...
4
votes
1answer
3k views

Assassin's Creed III Random crashes

I've been playing Assassin's Creed III (version 1.05) for the last two days and I'm getting random crashes. The crashes occur when I'm in game for around 10 to 20 minutes at random locations in the ...
4
votes
2answers
4k views

Don't Starve getting VERY Choppy framerate

All right, let me tell you what I know so far. Enabling Vsync and Triple Buffering may help, but my AMD VISION menu doesn't allow me to do that. This game played PERFECTLY on this laptop before, but ...