Technical support is for questions regarding help with technical problems such as installing or running a game. It is important to note system settings with these sort of questions.

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3
votes
2answers
3k views

Black Ops 2 freezes when attempting to play Zombies multiplayer

When i try to play zombies multiplayer it freezes on a black screen when the match starts. I've been looking online for hours for an answer but no luck.
3
votes
1answer
991 views

Unable to save CustomKeys.txt for WarCraft using WarKeys

I'm trying to configure custom keys through WarKeys, the WarCraft 3/DOTA Custom Keyboard shortcut mapping tool and getting an error when I try to export my mappings. I went through and modified the ...
3
votes
0answers
242 views

minecraft button 1 takes me to menu every time [duplicate]

Every time I hold button 1 to break a block it sends me to the menu screen. I can't figure it out so its impossible to play classic. I've tried re installing Java 7 but that didn't change a thing, ...
3
votes
0answers
449 views

Batman Arkham City crashes when interrogating riddler informants

Every time I want to interrogate a Riddler informant, the game crashes with some fatal error. I interrogated 3 or 4 Riddler informants at the very beginning of the game. But then, I tried ...
3
votes
1answer
879 views

The Saarthal Amulet does not show up in my inventory

I have started the "Under Saarthal" quest and once I remove the amulet from the door and get trapped, it does not show up in my inventory. I have re-loaded several times with no luck. In one case I ...
3
votes
1answer
2k views

Skyrim crashes on start. Do I need a new sound card?

In my computer I have both a Sound Blaster Live! 5.1 SB0220 card and a Realtek ALC850 chipset on an MSI K9N4 nForce 500 motherboard. My game crashes on launch, just after the Bethesda logo fades. I've ...
3
votes
0answers
1k views

Warhammer 40k Retribution, unable to connect for coop play

My friend and I are trying to play Warhammer 40k Retribution together in campaign coop. When one of us accepts the others' Steam invite, the connecting player sees "Connecting..." then "Connection ...
3
votes
5answers
9k views

Can you connect to LAN worlds with the same IP address as you?

I've been wanting to know if you can connect to LAN worlds with the same IP address as you. My brother wants to get another minecraft account so we can play together on the same world but we both have ...
2
votes
2answers
2k views

American Wii plugged in a European socket (110V plugged into 220V socket); what happened?

I have an American Wii and a USB hard drive. I plugged them both in using the wrong transformer and now my Wii doesn't turn on anymore, but the USB hard drive still works fine. Is the Wii ...
2
votes
4answers
5k views

What happened to Lydia? [duplicate]

Possible Duplicate: How do I find my follower if and when they leave me? In Skyrim, I got Lydia and then I did the quest to become a companion. Farkas replaced Lydia, and then when I was ...
2
votes
5answers
3k views

Why is Dragon Age randomly freezing?

Well actually Dragon Age is a pretty nice game, but it is freezing pretty often: i.e. i have to push the reset-button. Some pixels get weird colors and the sound gets in a loop. I ... installed the ...
2
votes
3answers
11k views

“Updating Steam” window at startup when no updates were downloaded

So, every time I start my PC this window pops up: This even happens when Steam downloaded no update. What can I do to stop it from reappearing?
2
votes
3answers
7k views

Making Minecraft run with Java 8 on OS X 10.10

When I started Minecraft for the first time after installing OS X 10.10, OS X presented me with this: This happens even after the installation of JDK 8u20, which makes it even more confusing. I ...
2
votes
2answers
5k views

Steam Will Not Open Amnesia: A Machine For Pigs

I am trying to launch Amnesia: A Machine For Pigs, but it doesn't want to open. It says that it's going to open and then it just doesn't. It's currently the only game I have installed. Here's ...
2
votes
4answers
13k views

What is causing my low framerate in Prototype 2?

So my computer is pretty good, it can all but max out Max Payne 3, Mass Effect 3 and plenty of other games. But for some reason, even on the lowest settings (1280*800 resolution with everything set to ...
2
votes
2answers
476 views

Minecraft Recording doesn't work

When I try to record minecraft, any software I use produces a video file with the game sounds, but not my voice, and with no actual video, just a blank screen. I have tried many different programs, ...
2
votes
1answer
635 views

Why do I have bad performance with the Geforce 550M when running on suggested graphics settings for games?

Many games like Skyrim or Saints Row 3 have performance detection included. Whenever I run it, the suggested graphics settings are "Ultra", "Maximum", etc., but when running the game on that settings, ...
2
votes
1answer
66 views

Can you seamlessly switch between a .minecraft folder with mods and a .minecraft folder without mods?

I was curious if it's possible to switch between a modded .minecraft folder and a "Vanilla" (un-modded or clean) .minecraft folder without facing any technical difficulties or other issues with ...
2
votes
2answers
1k views

Is Moxxi's Good Touch supposed to vibrate?

Whenever I freshly switch to Moxxi's Good Touch - e.g.: coming out of a menu with it already equipped, or switching back to it after having used another weapon - my controller starts to vibrate. It ...
2
votes
2answers
3k views

Where is my minecraft folder hidden in this unusual Mac setup?

What I usually do is just open the texture-packs folder and then I have access to everything. But, my minecraft crashed. and now I cant get on without it crashing. I've been trying to find the "Error ...
2
votes
1answer
683 views

Modified version of Magicka? [closed]

I recently noticed Magicka got updated via Steam, and ever since I've been getting the "modding message". I tried validating my Steam cache as suggested, but the message still comes up. What do I ...
2
votes
2answers
4k views

Why are my load times extremely long?

I've been getting a really long load times on the single player campaign. Longer than 5 minutes at times. My rig is pretty decent; I can play the game at ultra without bad framerates. Anyone have any ...
2
votes
3answers
607 views

PvZ Garden Warfare graphical issues

I have a problem with PvZ Garden Warfare I just bought the game recently on PC and when I go in a game the graphic is not displayed correctly at all and it's very glitchy, I tried a test to see if I ...
2
votes
1answer
165 views

Is the 8th episode bugged and inaccessible?

For some reason, after driving miles along the coast in the 7th episode, I came to a long bridge with a combine fence blocking entrance to it, and the road continues away from the bridge to a tunnel, ...
2
votes
1answer
1k views

Minecraft crashes often, and often repeatedly until I force an update. Then it crashes again

Regardless of when I crash, it's always the same console message that I see. 2013-07-02 08:14:32 [INFO] [STDERR] java.lang.ArrayIndexOutOfBoundsException: -1 2013-07-02 08:14:32 [INFO] [STDERR] at ...
2
votes
1answer
3k views

Steam thinks it's running in compatibility mode

I tried to start up Steam, but it says it is currently set to run in compatibility mode. I checked under Properties but compatibility mode is not enabled. I looked at settings for all users, but ...
2
votes
1answer
474 views

Alternating controller lights, good battery

I've looked up the "alternating controller lights" issue and found that this is typically an indicator of low battery. However, when I check the Xbox menu, I see that I still have two bars worth of ...
2
votes
1answer
4k views

My game isn't working with Nvidia GeForce 7025/Nvidia nForce 630a

When I start Need For Speed Most Wanted (2012) I get the following error message: A DirectX10 or better graphics card is required. Please ensure you are using a supported graphics card with up to ...
2
votes
4answers
7k views

How can I change the installation directory to drive A?

My friend is trying to install Diablo 3 in his windows 7. But he kind of messed up a little with his partitions. All his files (and also extra space) are in the drive A, but his OS (windows 7) is ...
2
votes
3answers
3k views

How do I play fullscreen?

When applying the fullscreen setting, the game does not go fullscreen. It will go to the specified resolution, but won't be fullscreen; it'll still be a window. I can change back to windowed mode and ...
2
votes
2answers
3k views

Limit FPS in Games to prevent overheating

When playing games on my laptop (MacBook Air 2011 with Intel HD 3000 integrated graphics), the temperature of the processor / GPU quickly reaches to 95°C causing it to throttle down every couple of ...
2
votes
1answer
291 views

Unused area of laptop display while gaming

When I start playing a NFS Most Wanted or COD: Modern Warfare, I observed that the laptop screen is not used completely. There are 1.5 inches margins on both left and right ends of the screen that ...
2
votes
1answer
5k views

I need to test network connection before I can connect to Xbox Live

I recently connected my Xbox 360 to my college campus's wired network, which requires me to use a static IP Address. Since then, almost every time I turn on my Xbox I am not connected to Xbox Live. ...
2
votes
1answer
470 views

What's wrong with my wii?

Today, I got the game Just Dance 2 and after I inserted the disk into the Wii machine, it said it needed to be updated to the newest version of the OS. I pressed Yes. Once it was done updating, I ...
2
votes
1answer
2k views

When I try to run Angry Birds, I get a resolution error. How do I fix this?

I want to run Angry Birds but it shows me this error: the maximum resolution is 1024*1024 My current resolution is 1024 * 768. What is the problem?
2
votes
1answer
116 views

How do I play Mountain on linux?

I recently bought Mountain and I can't figure out how to run it on Ubuntu 14.04 64bit. I emailed the developer but they haven't responded in over a week. When I downloaded the game, it came with a ...
2
votes
1answer
209 views

Can't click while moving

I started a new game on Terraria on a new computer. The game isn't responding to my mouse clicks when my character is moving, though. My character has to come to a complete stop before the game ...
2
votes
1answer
508 views

Allocating more RAM for minecraft (Other methods were already tried)

I have been trying for ages to get my minecraft to use more RAM, but it refuses to allocate more than 20% ram on my 4G computer. I want to allocate 2G, so the first method I tried was to type this ...
2
votes
2answers
1k views

Arma 3 Death Valley, Finding and Deploying UAv

I am playing the first part of the Arma 3 single player campaign, "Survive" on the mission "Death Valley." I can complete the mission up to the point when the squad begins being mortared, and the ...
2
votes
1answer
796 views

No picture or sound from SNES, newer-ish tv?

I just bought a SNES on eBay and I was pretty disappointed to open the box and see that the port for the power cable is busted (missing the actual port, just had two wires left) anyway, according to ...
2
votes
1answer
639 views

Steam “CMultiFieldBlob” Error Mac OS X

Steam on my Mac is giving me the error *SteamStartEngine(0xbfb334f0) failed with error 1: CMultiFieldBlob(pSerialized) : Bad field -extends past end of blob. I have tried the terminal command, which ...
2
votes
1answer
2k views

Minecraft Running Slowly

I'm trying to play Minecraft on my 64 bit HP dv6, with a Core i7 3rd gen. processor and a Nvidia Geforce GT 630M graphics card. I am able to play games such as Borderlands 2 without any lag at all, ...
2
votes
1answer
712 views

Battlefield 3 crashes only when flying

My Battlefield 3 on PC only seems to crash (BF3.exe isnt responding, etc) when I am flying in a Jet during combat. I have no idea why this is.... I currently have 6970 x 2 in Crossfire, stable OS: ...
2
votes
1answer
724 views

TF2 crashing during map transition

I was playing TF2 last night and I managed to get in to game fine. When the match ended and a new map was loaded, the game crashed for a minute but when it restarted, everything on the screen was ...
2
votes
2answers
493 views

Magicka restarts computer seemingly randomly

Magicka restarts the computer, even though nothing special happened (no level switch, scripted event, etc.). Not BSOD, no error. Happened both in sp and coop. How to fix/get more info of it?
2
votes
2answers
6k views

Minecraft, OpenGL, and the dreaded Bad Graphics Card error!

After hearing about minecraft for a while, I figured I'd head over to Minecraft.net and see what all the fuss was about. After watching a few tutorials, I was hooked on the concept and decided to buy ...
2
votes
1answer
924 views

Magic The Gathering Tactics on ATI M880G Mobility Radeon HD 4200?

This game won't run on anything with OpenGL lower than 2.1, and I have all the latest software from ATI installed and I get OpenGL 1.1 How can I update the OpenGL or get the game to run?
2
votes
1answer
990 views

How do I troubleshoot Civilization V?

I cannot play the Civilization V demo on my PC (Windows 7, with DirectX 11); when launching, the game window is displayed briefly and then it dissapears. How can I troubleshoot? Is there a game log ...
2
votes
1answer
95 views

Unsupported resolution in Mirror's Edge

I just installed the game, Mirror's Edge but unfortunately my LCD monitor isn't supporting its default resolution. My LCD monitor's resolution is 1024x768 60Hz.
2
votes
1answer
172 views

Stuck at “Kill aliens” in “All Hands On Deck”

While playing through The Kinzie Gambit's second half, All Hands on Deck, I get reproducibly stuck at the section where you board the enemy ship and are told to clear up a bunch of enemies (video). ...