Technical support is for questions regarding help with technical problems such as installing or running a game. It is important to note system settings with these sort of questions.

learn more… | top users | synonyms (5)

2
votes
1answer
1k views

How do I troubleshoot Civilization V?

I cannot play the Civilization V demo on my PC (Windows 7, with DirectX 11); when launching, the game window is displayed briefly and then it dissapears. How can I troubleshoot? Is there a game log ...
2
votes
1answer
127 views

Unsupported resolution in Mirror's Edge

I just installed the game, Mirror's Edge but unfortunately my LCD monitor isn't supporting its default resolution. My LCD monitor's resolution is 1024x768 60Hz.
2
votes
1answer
251 views

Stuck at “Kill aliens” in “All Hands On Deck”

While playing through The Kinzie Gambit's second half, All Hands on Deck, I get reproducibly stuck at the section where you board the enemy ship and are told to clear up a bunch of enemies (video). ...
2
votes
1answer
123 views

KOTOR 2 Freezes on Movies

Playing Knights of the Old Republic 2, I find myself in a frustrating situation: I have to click to end movies as soon as they start or my game will freeze afterward (while switching resolutions?) ...
2
votes
1answer
298 views

This program is running low on memory

So, my computer's been having problems running Warframe. I run Warframe at the max possible low settings, and intermittently between games my computer would tell me I was running low on memory. Some ...
2
votes
1answer
614 views

I ended up with two DIFFERENT estus flasks (+2 and +7). Will this break my game?

Does anyone have any info about what this will do to the game and the best way to handle it? I found it in the chest at Firelink Shine where you're supposed to get back important dropped items. I ...
2
votes
2answers
98 views

Quotes inside quotes in commands

Is it possible to put quotes inside quotes in the Source developer console? For instance, is it possible to bind bind KP_END "give weapon_357" to KP_INS? bind KP_INS "bind KP_END "give ...
2
votes
1answer
327 views

Assassin's Creed 2 occasionaly closes silently when autosaving

Sometimes when I do something that would cause an autosave (loot a chest, pick up a feather, accept a mission), the game silently quits, no errors messages or anything. My PC has a quadcore CPU.
2
votes
3answers
4k views

Batman Arkham Asylum GOTY .NET Framework error

So I just installed Batman Arkham Asylum and I got this error at starting it: When I click Quit, It will just stop launching. When I click Continue, It will go to a small Batman window with 6 ...
2
votes
5answers
722 views

Can't jump while moving

I've encountered a bug where I can run and walk but can't jump while doing so. If I'm not moving I can jump. I've ruled out encumbrance by trying this with empty bags. How can I fix this? I'm playing ...
2
votes
1answer
222 views

Galaxy Empire - Error 417 when logging in

I tried to open this game on my Android, click my name to log in, and keep getting 'Error code:417". Googling isn't helping. I am connected to my Work WiFi. What is this error?
2
votes
2answers
2k views

How do I fix the Steam Overlay in Payday 2?

For some reason, the Steam Overlay doesn't seem to work, despite the fact that it is enabled. How can I make the Steam Overlay work so I don't have to tab out to answer Steam messages anymore?
2
votes
2answers
5k views

Xbox 360 doesn't recognize a preconfigured USB stick

I bought a 16GB USB flash drive for GTA V, and configuring/installing works as expected. But everytime I turn off my console and turn it on again, something goes wrong. My Xbox says it needs to ...
2
votes
1answer
1k views

Can't download Marketplace games to US Xbox in foreign country (non-US)

I have a Xbox 360 slim from the US and recently I bought FIFA 13 from the Marketplace in South America (Ecuador) and then I downloaded it. At 70% of the download completed, a notification shows up on ...
2
votes
1answer
4k views

Why does my Xbox 360 controller take minutes to connect?

I bought a controller with the Transforming D-Pad some time ago, and I love it. However, this controller has a growing problem, it takes minutes (around 2-3 minutes at least) to pair with the 360. If ...
2
votes
1answer
341 views

Audiosurf crashes on start up, error report refers to “languagepack.dll”

I got Audiosurf on Steam about a month ago, which I was able to run perfectly. Then, I had to re-install Windows, and since then I could not start up the game at all. Well, technically, it does ...
2
votes
2answers
2k views

Bioshock crashes on start up or fails to play in-game sound

Disclaimer: There is a related question, describing missing in-game sound. This is about the game crashing on start up and starting only with the -nosound flag (obviously deactivating sound output). ...
2
votes
2answers
558 views

Recover Nethack game in OS X (NetHackCocoa)

I finally get a good character going, and NetHackCocoa decides to crash on me and then show this lovely little message whenever I try to restart: Naturally I click 'No' and then attempt to find the ...
2
votes
1answer
519 views

Uru Graphics issues with Windows 7 - Strange brightness mostly on plants

The other day I decided I want to play Uru again, as I had just upgraded my sound system (to 7.1 surround) and had yet to play it on my new computer. My computer is a Windows 7 64 bit HP Pavilion g6 ...
2
votes
2answers
570 views

My 3D Games crashing in these scenarios

I have a situation here which I am unable to solve. I bought a PC last year March, here are my specs: Intel Core i3 550 @ 3GHz 4 GB RAM @400 MHz XFX GeForce 9500 GT graphics card 1GB @550MHz 500 GB ...
2
votes
1answer
2k views

PlayStation 3 wireless controllers won't connect to the system, screen won't even turn on

I got a new game for the PS3 recently and was hoping to try it out yesterday, but to my surprise, when I turned on my PS3, two things happened: The controllers wouldn't connect at all. The screen ...
2
votes
1answer
7k views

How can I use the Skyrim console with a notebook keyboard? [closed]

I would like to use setstage C06 1 command in Skyrim's console, to solve a glitch with the companion quest line. However, I'm using a notebook, and my tilde key is actually my 0 key too, so when I ...
2
votes
2answers
2k views

PS3 freezing between 10-60 minutes after system start only on games, audio persists

I have an old 60gig PS3 that is crashing in games after only a few minutes of playing. I've Backed up and then restored, rebuilt the database, checked for dust bunnies and made sure the vents are ...
2
votes
1answer
2k views

An error occured during age of empires online beta launcher

I found I had a problem "An error occured" whilst patching the AOE beta for the first time. How can I solve this?
2
votes
1answer
724 views

How to stop Assassin's Creed's speech from desynching?

It is really annyoing since in cutscenes I spend about half the time watching lips moving and gestures finishing to something said half a minute ago :-( This problem seems to occur rather often, but ...
2
votes
2answers
994 views

Minecraft keeps crashing after installing RPG texture package

My friend tells me he installed the RPG texture package on Minecraft and every time he loads the client the game crashes with the standard Windows Error Report box. I have not been able to replicate ...
2
votes
1answer
2k views

Playstation 3 HDD Change - “Cannot start.The correct hard disk was not found.”

Error message when it boots is in the topic : "Cannot start.The correct hard disk was not found." I have a 40GB old PS3 model, and i was swapping the system drive for a 60GB Corsair SSD Force Series. ...
2
votes
2answers
2k views

Why does my Civilization 5 Demo crash around turn 12? I use Windows 7

I'm trying to play the demo of Civilization 5, but I've twice now had the game crash at around turn 12. What can I do to resolve this? Computer: Windows 7 64 bit Core 2 Quad 8 GB Memory NVIDIA ...
2
votes
2answers
6k views

XBOX 360 - Networking test fails connecting to XBOX Live with ICMP Failure

I've been around and around, tried a number of things and I just can't seem to make any progress on this. Has anyone got any troubleshooting advice for getting past the dreaded ICMP error during the ...
2
votes
1answer
311 views

Shovel Knight on 3DS returns error 005-6710 trying to update

When I use the Update option on the Shovel Knight main menu, the progress bar advances three times, then returns the following error: Error Code: 005-6710 An error has occurred. Please try ...
2
votes
1answer
640 views

My WiiU should have 22GB of free space, but it has only 9GB instead

I can't install Assassin's Creed 3 on the WiiU, because it takes up to 14,2GB of data storage, and I have only 9019MB. I try to understand why, because I should have up to 22GB free. So, this is all ...
2
votes
1answer
224 views

Unsupported Resolution in GTA: San-Andreas?

I just installed the game on my pc but unfortunately my LCD monitor isn't supporting its resolution or refresh rate. My resolution is 1024x768 and refresh rate is 60Hz. How can I solve this issue?
2
votes
1answer
347 views

Civilization V Steam workshop troubles

So I have two different questions. When I download maps from steam workshop and try to run them there are no options to select the map I had downloaded when browsing maps. What could cause this or ...
2
votes
1answer
326 views

If I uninstall my disc copy of Train Simulator 2013, will the activation code still work in Steam when I reinstall it?

My girlfriend just bought me a disc copy of Train Simulator 2013. While it initially worked fine, the game now is quoting "unable to load - scenario.bin". I have verified all files through Steam, but ...
2
votes
1answer
613 views

Logging into steam VIA ssh to update game

I just recently got a server and it is linux SSH. It has installed on it Starbound. Starbound has recently updated and I need to update it but with the instructions provided I cannot seem to get it to ...
2
votes
1answer
3k views

How do I fix my Xbox 360 disk read error

My Xbox is an old fat white 60GB model from 2007. In the last two months I got the 'open tray' disk read error. Sometimes the disk will be recognised and even play but this is only maybe 10% of the ...
2
votes
1answer
3k views

How can I manually reset the default video settings in HL1?

I changed the video settings to the maximum resolution that the game supports and widescreen. I wanted to change back but now only a small part of the game is available on the screen to I can't get ...
2
votes
2answers
2k views

My friends can't connect to my Tekkit server anymore!

I hosted a server a couple of days ago and was working fine, but the next day my friends couldn't join using my external ip, and neither could I. However, I can still join using localhost and my IPv4 ...
2
votes
2answers
6k views

Global Mu Online “The game client is loaded only through the official website”

When I start the game through the official website I get the follow error: "The game is loaded only through the official Website" even thought I'm starting from the official website. When I click ...
2
votes
3answers
35k views

d3dcompiler.dll missing error with Need for Speed: Most Wanted 2012 on Windows 8

I installed Need for Speed: Most Wanted on my laptop but when I launch it it gives me a d3dcompiler.dll is missing error. How can I fix this? The game has been reinstalled but still gives me the ...
2
votes
1answer
546 views

In BioShock 1 I can't get past the first loading screen

I'm playing on PS3 and can only get through Andrew Ryan's first speech, after that the game black screens every time without fail. Is this a thing that happens often? How do I get through this?
2
votes
1answer
17k views

Dark Souls PC FPS drops - can I fix that at all?

My configuration: Mac machine using Win 7 with Bootcamp, ATI Radeon HD 6490m display adapter. And the game runs horribly, compared to what I see for consoles. I tried different things, most notably ...
2
votes
1answer
1k views

Total War Shogun 2 : stuck on Splash screen

This problem has been bugging me for the best part of half a year now, resulting in me not being able to play one of my favourite games. It all happened around the time I got the DLC for Fall Of The ...
2
votes
1answer
273 views

Need for Speed Shift becomes slow after reaching Tier 3

I have a problem in NFS Shift. My main profile worked fine until just after Tier 3, when the game became very slow and buggy. The weird thing is that when I created a new profile with same exact ...
2
votes
1answer
533 views

Why does the C-Gear flash red or green sometimes?

In Pokemon Black and White, why does the online section of the C-Gear glow red or green sometimes? This seems to happen at random, even though I have a Wi-Fi connection.
2
votes
1answer
770 views

Heavy performance issues after location changes

I bought Skyrim recently. As the title suggests, my performance drops after entering and leaving houses a couple of times. My build is Intel i5 quad core processor, NVIDIA GTX 560 Ti from Gigabyte ...
2
votes
1answer
1k views

PS3 never enters the menu

So on occasion my PS3 just waits at the shining ribbon background, but never actually opens the menu. I have to pull the plug to even get it to turn off. After turning it off it wants to check the ...
2
votes
2answers
10k views

How can I force my PS3 to check for game updates?

My PS3 is connected to the Internet full-time. Up until now, I've been presuming the auto-update on game launch should be keeping me current. But lately, I've become unsure. UESP seems to indicate ...
2
votes
1answer
564 views

What plug-in does AirMech require?

I recently downloaded AirMech, but when I try to run it, Iron(Chrome) says, "No plug-in available to display this content." What plug-in do I need? I can confirm that I'm able to view other things ...
2
votes
1answer
2k views

Why does updating my MTGO always comes up with protocol errors?

I frequently experience "protocol errors" while updating Magic: The Gathering Online. Every time, the error is a different number. It's as if the server gets interrupted during updates or the ...