Technical support is for questions regarding help with technical problems such as installing or running a game. It is important to note system settings with these sort of questions.

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2
votes
1answer
3k views

Why does my Xbox 360 controller take minutes to connect?

I bought a controller with the Transforming D-Pad some time ago, and I love it. However, this controller has a growing problem, it takes minutes (around 2-3 minutes at least) to pair with the 360. If ...
2
votes
1answer
294 views

Audiosurf crashes on start up, error report refers to “languagepack.dll”

I got Audiosurf on Steam about a month ago, which I was able to run perfectly. Then, I had to re-install Windows, and since then I could not start up the game at all. Well, technically, it does ...
2
votes
2answers
2k views

Bioshock crashes on start up or fails to play in-game sound

Disclaimer: There is a related question, describing missing in-game sound. This is about the game crashing on start up and starting only with the -nosound flag (obviously deactivating sound output). ...
2
votes
2answers
500 views

Recover Nethack game in OS X (NetHackCocoa)

I finally get a good character going, and NetHackCocoa decides to crash on me and then show this lovely little message whenever I try to restart: Naturally I click 'No' and then attempt to find the ...
2
votes
1answer
480 views

Uru Graphics issues with Windows 7 - Strange brightness mostly on plants

The other day I decided I want to play Uru again, as I had just upgraded my sound system (to 7.1 surround) and had yet to play it on my new computer. My computer is a Windows 7 64 bit HP Pavilion g6 ...
2
votes
2answers
546 views

My 3D Games crashing in these scenarios

I have a situation here which I am unable to solve. I bought a PC last year March, here are my specs: Intel Core i3 550 @ 3GHz 4 GB RAM @400 MHz XFX GeForce 9500 GT graphics card 1GB @550MHz 500 GB ...
2
votes
1answer
2k views

PlayStation 3 wireless controllers won't connect to the system, screen won't even turn on

I got a new game for the PS3 recently and was hoping to try it out yesterday, but to my surprise, when I turned on my PS3, two things happened: The controllers wouldn't connect at all. The screen ...
2
votes
1answer
7k views

How can I use the Skyrim console with a notebook keyboard? [closed]

I would like to use setstage C06 1 command in Skyrim's console, to solve a glitch with the companion quest line. However, I'm using a notebook, and my tilde key is actually my 0 key too, so when I ...
2
votes
2answers
2k views

PS3 freezing between 10-60 minutes after system start only on games, audio persists

I have an old 60gig PS3 that is crashing in games after only a few minutes of playing. I've Backed up and then restored, rebuilt the database, checked for dust bunnies and made sure the vents are ...
2
votes
1answer
2k views

An error occured during age of empires online beta launcher

I found I had a problem "An error occured" whilst patching the AOE beta for the first time. How can I solve this?
2
votes
1answer
695 views

How to stop Assassin's Creed's speech from desynching?

It is really annyoing since in cutscenes I spend about half the time watching lips moving and gestures finishing to something said half a minute ago :-( This problem seems to occur rather often, but ...
2
votes
2answers
973 views

Minecraft keeps crashing after installing RPG texture package

My friend tells me he installed the RPG texture package on Minecraft and every time he loads the client the game crashes with the standard Windows Error Report box. I have not been able to replicate ...
2
votes
1answer
2k views

Playstation 3 HDD Change - “Cannot start.The correct hard disk was not found.”

Error message when it boots is in the topic : "Cannot start.The correct hard disk was not found." I have a 40GB old PS3 model, and i was swapping the system drive for a 60GB Corsair SSD Force Series. ...
2
votes
2answers
2k views

Why does my Civilization 5 Demo crash around turn 12? I use Windows 7

I'm trying to play the demo of Civilization 5, but I've twice now had the game crash at around turn 12. What can I do to resolve this? Computer: Windows 7 64 bit Core 2 Quad 8 GB Memory NVIDIA ...
2
votes
2answers
6k views

XBOX 360 - Networking test fails connecting to XBOX Live with ICMP Failure

I've been around and around, tried a number of things and I just can't seem to make any progress on this. Has anyone got any troubleshooting advice for getting past the dreaded ICMP error during the ...
2
votes
1answer
73 views

Unsupported Resolution in GTA: San-Andreas?

I just installed the game on my pc but unfortunately my LCD monitor isn't supporting its resolution or refresh rate. My resolution is 1024x768 and refresh rate is 60Hz. How can I solve this issue?
2
votes
1answer
299 views

Civilization V Steam workshop troubles

So I have two different questions. When I download maps from steam workshop and try to run them there are no options to select the map I had downloaded when browsing maps. What could cause this or ...
2
votes
1answer
295 views

If I uninstall my disc copy of Train Simulator 2013, will the activation code still work in Steam when I reinstall it?

My girlfriend just bought me a disc copy of Train Simulator 2013. While it initially worked fine, the game now is quoting "unable to load - scenario.bin". I have verified all files through Steam, but ...
2
votes
1answer
545 views

Logging into steam VIA ssh to update game

I just recently got a server and it is linux SSH. It has installed on it Starbound. Starbound has recently updated and I need to update it but with the instructions provided I cannot seem to get it to ...
2
votes
1answer
3k views

How do I fix my Xbox 360 disk read error

My Xbox is an old fat white 60GB model from 2007. In the last two months I got the 'open tray' disk read error. Sometimes the disk will be recognised and even play but this is only maybe 10% of the ...
2
votes
1answer
2k views

How can I manually reset the default video settings in HL1?

I changed the video settings to the maximum resolution that the game supports and widescreen. I wanted to change back but now only a small part of the game is available on the screen to I can't get ...
2
votes
1answer
2k views

My friends can't connect to my Tekkit server anymore!

I hosted a server a couple of days ago and was working fine, but the next day my friends couldn't join using my external ip, and neither could I. However, I can still join using localhost and my IPv4 ...
2
votes
2answers
5k views

Global Mu Online “The game client is loaded only through the official website”

When I start the game through the official website I get the follow error: "The game is loaded only through the official Website" even thought I'm starting from the official website. When I click ...
2
votes
3answers
31k views

d3dcompiler.dll missing error with Need for Speed: Most Wanted 2012 on Windows 8

I installed Need for Speed: Most Wanted on my laptop but when I launch it it gives me a d3dcompiler.dll is missing error. How can I fix this? The game has been reinstalled but still gives me the ...
2
votes
1answer
474 views

In BioShock 1 I can't get past the first loading screen

I'm playing on PS3 and can only get through Andrew Ryan's first speech, after that the game black screens every time without fail. Is this a thing that happens often? How do I get through this?
2
votes
1answer
16k views

Dark Souls PC FPS drops - can I fix that at all?

My configuration: Mac machine using Win 7 with Bootcamp, ATI Radeon HD 6490m display adapter. And the game runs horribly, compared to what I see for consoles. I tried different things, most notably ...
2
votes
1answer
1k views

Total War Shogun 2 : stuck on Splash screen

This problem has been bugging me for the best part of half a year now, resulting in me not being able to play one of my favourite games. It all happened around the time I got the DLC for Fall Of The ...
2
votes
1answer
263 views

Need for Speed Shift becomes slow after reaching Tier 3

I have a problem in NFS Shift. My main profile worked fine until just after Tier 3, when the game became very slow and buggy. The weird thing is that when I created a new profile with same exact ...
2
votes
1answer
526 views

Why does the C-Gear flash red or green sometimes?

In Pokemon Black and White, why does the online section of the C-Gear glow red or green sometimes? This seems to happen at random, even though I have a Wi-Fi connection.
2
votes
1answer
756 views

Heavy performance issues after location changes

I bought Skyrim recently. As the title suggests, my performance drops after entering and leaving houses a couple of times. My build is Intel i5 quad core processor, NVIDIA GTX 560 Ti from Gigabyte ...
2
votes
1answer
1k views

PS3 never enters the menu

So on occasion my PS3 just waits at the shining ribbon background, but never actually opens the menu. I have to pull the plug to even get it to turn off. After turning it off it wants to check the ...
2
votes
2answers
10k views

How can I force my PS3 to check for game updates?

My PS3 is connected to the Internet full-time. Up until now, I've been presuming the auto-update on game launch should be keeping me current. But lately, I've become unsure. UESP seems to indicate ...
2
votes
1answer
515 views

What plug-in does AirMech require?

I recently downloaded AirMech, but when I try to run it, Iron(Chrome) says, "No plug-in available to display this content." What plug-in do I need? I can confirm that I'm able to view other things ...
2
votes
1answer
2k views

Why does updating my MTGO always comes up with protocol errors?

I frequently experience "protocol errors" while updating Magic: The Gathering Online. Every time, the error is a different number. It's as if the server gets interrupted during updates or the ...
2
votes
1answer
654 views

Why do my cinematics end abruptly?

I've noticed that some of my cinematics, as well as dialogue, seem to be ending abruptly. To the point that I'm wondering if it might be a glitch. I've had sentences cut short in the middle of a word. ...
2
votes
3answers
2k views

PSP screen doesn't turn on but the rest of the system is working

When I turn on my PSP, the green light turns on, it makes sounds, and when I press buttons on it, it makes moving around the menu sounds. But it doesn't display anything on the screen. I've ordered a ...
2
votes
1answer
666 views

Smoke causes FPS to drop to almost unplayable levels

While everything else runs very smoothly, any kind of smoke (from smoke grenades, mortar, tank guns, collapsing buildings) slows graphics down to single digit FPS. The effect is proportional to the ...
2
votes
1answer
209 views

How do I run GKART?

I've downloaded and installed GKART but now I can't figure out how to run the game. Two icons were added to my desktop, one is Garena Messenger and one is gkart, but running any of them only opens a ...
2
votes
3answers
742 views

Games freeze after a while, don't know if hardware or software is involved

I'm currently experiencing some problems with my PC which prevent me from using my games (I'm trying with Steam games and none of them works as it should). When I play, after a while, the textures in ...
2
votes
1answer
1k views

X3 Terran Conflict runs out of memory after about an hour and becomes unplayable

I am running the latest version of X3 Terran Conflict (3.1) and after about 30 min - 1 hour or so (depending on what I do - I think visiting more sectors triggers it faster) in a brand new game its ...
2
votes
2answers
2k views

Soldier of Fortune: Payback - White screen when I run

When I sprint in Soldier of Fortune: Payback, the screen goes white and goes back to normal after a few seconds. How can I fix this? Here is the screen shot
2
votes
1answer
595 views

Wii on PC monitor - occasionally blacks out

I use an ASUS PC monitor (unfortunately I can't remember the model type etc, however it is a LCD monitor with HDMI, DVI and VGA ports, as well as a speaker) I bought a Wii/PS3 Cable in the hopes that ...
2
votes
1answer
173 views

Game Stability Issues on PS3?

I own the Xbox 360 port of FUEL, and have never had any problems with it. However, someone else in my family owns the PS3 version of the game, and has had various issues with running the game. I ...
2
votes
3answers
706 views

How to start Pacific Fighters

I bought and installed the IL-2 Sturmovik 1946. The box says it includes Forgotten Battles, Ace Expansion Pack, and Pacific Fighters. But I don't see any Pacific Fighters shortcut in my Start Menu. ...
2
votes
1answer
28 views

Nintendo DS Lite glitchy screen

I have loved my DS and taken good care of it for 5 years. Nintendo consoles are build to last, that's for sure. But a few minutes ago I was playing Animal Crossing: Wild World on a flashcard [trying ...
2
votes
1answer
107 views

My WiiU should have 22GB of free space, but it has only 9GB instead

I can't install Assassin's Creed 3 on the WiiU, because it takes up to 14,2GB of data storage, and I have only 9019MB. I try to understand why, because I should have up to 22GB free. So, this is all ...
2
votes
0answers
9k views

Watch dogs unusual crash. Requires hard-reboot. (PC)

I realize a lot of people are having problems with Watch Dog's on the PC, but this crash seems to be really unusual (I haven't seen anyone else report something like it), and their forums have been ...
2
votes
0answers
25 views

JAM audio format

I have the DOS version of Disney and Virgin Interactive's game Aladdin. The game soundtrack seems to be stored as .JAM files according to this page (see the type 3 description) but no details are ...
2
votes
1answer
736 views

My PS3 won't stay turned on

I just tried to turn on my PS3 and for some reason when I turned it on, it automatically turns back off, I have tried to turn it on 4 times now and it is doing the same thing. Note: while I was ...
2
votes
1answer
472 views

How to fix the “An Error Occurred Retrieving Content” error in Hearthstone in Linux?

I am currently trying to run Hearthstone on Linux and it went fine, I installed with wine, I can log with my profile but right on the screen with the "Play game" button i get the following error: ...