Technical support is for questions regarding help with technical problems such as installing or running a game. It is important to note system settings with these sort of questions.

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2
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2answers
2k views

American Wii plugged in a European socket (110V plugged into 220V socket); what happened?

I have an American Wii and a USB hard drive. I plugged them both in using the wrong transformer and now my Wii doesn't turn on anymore, but the USB hard drive still works fine. Is the Wii ...
2
votes
2answers
6k views

What's the best amount of Hz?

I was playing Destiny online yesterday night with a couple of friends and the matches annoying. Aside from connections, there was something really strange going on: one of those two friends of mine ...
2
votes
4answers
7k views

What happened to Lydia? [duplicate]

Possible Duplicate: How do I find my follower if and when they leave me? In Skyrim, I got Lydia and then I did the quest to become a companion. Farkas replaced Lydia, and then when I was ...
2
votes
5answers
4k views

Why is Dragon Age randomly freezing?

Well actually Dragon Age is a pretty nice game, but it is freezing pretty often: i.e. i have to push the reset-button. Some pixels get weird colors and the sound gets in a loop. I ... installed the ...
2
votes
2answers
214 views

I can't click to pick up & place items in inventory on Windows 8 Minecraft. Can this be enabled?

I have a laptop that has Windows 8 which I use for playing Minecraft. However when using the inventory, I have to hold my mouse to drag and pick the items and I don't like that. I have tried ...
2
votes
2answers
2k views

Fallout 3 stops responding to input with audio enabled in Windows 8.1

When playing Fallout 3, after about 5 minutes the mouse/keyboard stops responding to input, but the game is still running. If I disable the audio output using bEnableAudio=0 the game runs fine, albeit ...
2
votes
2answers
567 views

Minecraft Recording doesn't work

When I try to record minecraft, any software I use produces a video file with the game sounds, but not my voice, and with no actual video, just a blank screen. I have tried many different programs, ...
2
votes
1answer
1k views

“Content Still Installing” for missions at War Table

I just recently got an XBOX ONE and a physical copy of DA:I which I immediately installed and began playing. After doing a few quests in The Hinterlands, I returned to the war table only to find that ...
2
votes
1answer
488 views

Why does my screen go completely blank when I try to use my AV cords?

I am usually playing in HD with the HDMI cords on my Playstation 3 but right now I am at my friends house and he does not have any HD television, so I am trying to use my AV jacks but when I plug it ...
2
votes
2answers
6k views

Steam Will Not Open Amnesia: A Machine For Pigs

I am trying to launch Amnesia: A Machine For Pigs, but it doesn't want to open. It says that it's going to open and then it just doesn't. It's currently the only game I have installed. Here's ...
2
votes
4answers
20k views

What is causing my low framerate in Prototype 2?

So my computer is pretty good, it can all but max out Max Payne 3, Mass Effect 3 and plenty of other games. But for some reason, even on the lowest settings (1280*800 resolution with everything set to ...
2
votes
1answer
721 views

Why do I have bad performance with the Geforce 550M when running on suggested graphics settings for games?

Many games like Skyrim or Saints Row 3 have performance detection included. Whenever I run it, the suggested graphics settings are "Ultra", "Maximum", etc., but when running the game on that settings, ...
2
votes
1answer
403 views

Can you seamlessly switch between a .minecraft folder with mods and a .minecraft folder without mods?

I was curious if it's possible to switch between a modded .minecraft folder and a "Vanilla" (un-modded or clean) .minecraft folder without facing any technical difficulties or other issues with ...
2
votes
2answers
2k views

Is Moxxi's Good Touch supposed to vibrate?

Whenever I freshly switch to Moxxi's Good Touch - e.g.: coming out of a menu with it already equipped, or switching back to it after having used another weapon - my controller starts to vibrate. It ...
2
votes
1answer
2k views

Minecraft crashes often, and often repeatedly until I force an update. Then it crashes again [closed]

Regardless of when I crash, it's always the same console message that I see. 2013-07-02 08:14:32 [INFO] [STDERR] java.lang.ArrayIndexOutOfBoundsException: -1 2013-07-02 08:14:32 [INFO] [STDERR] at ...
2
votes
1answer
4k views

My game isn't working with Nvidia GeForce 7025/Nvidia nForce 630a

When I start Need For Speed Most Wanted (2012) I get the following error message: A DirectX10 or better graphics card is required. Please ensure you are using a supported graphics card with up to ...
2
votes
4answers
2k views

Minecraft crashes on a ubuntu 11.04 system with an EVGA GT 240 video card [closed]

I have a computer with Minecraft It runs Ubuntu 11.04 The game freezes sometimes and it outputs this bug report: System: Linux 2.6.38-10-generic #46-Ubuntu SMP Tue Jun 28 15:07:17 UTC 2011 x86_64 X ...
2
votes
1answer
702 views

Modified version of Magicka? [closed]

I recently noticed Magicka got updated via Steam, and ever since I've been getting the "modding message". I tried validating my Steam cache as suggested, but the message still comes up. What do I ...
2
votes
2answers
4k views

Why are my load times extremely long?

I've been getting a really long load times on the single player campaign. Longer than 5 minutes at times. My rig is pretty decent; I can play the game at ultra without bad framerates. Anyone have any ...
2
votes
3answers
803 views

Any benefit to setting CPU affinity for a game?

Would there be any possible benefit in setting the CPU affinity for a game? Like Starcraft 2, for example. I've heard suggestions to do this, such as choosing real cores only (no hyperthreaded ...
2
votes
3answers
2k views

PvZ Garden Warfare graphical issues

I have a problem with PvZ Garden Warfare I just bought the game recently on PC and when I go in a game the graphic is not displayed correctly at all and it's very glitchy, I tried a test to see if I ...
2
votes
1answer
2k views

No picture or sound from SNES, newer-ish tv?

I just bought a SNES on eBay and I was pretty disappointed to open the box and see that the port for the power cable is busted (missing the actual port, just had two wires left) anyway, according to ...
2
votes
2answers
837 views

Alternating controller lights, good battery

I've looked up the "alternating controller lights" issue and found that this is typically an indicator of low battery. However, when I check the Xbox menu, I see that I still have two bars worth of ...
2
votes
4answers
7k views

How can I change the installation directory to drive A?

My friend is trying to install Diablo 3 in his windows 7. But he kind of messed up a little with his partitions. All his files (and also extra space) are in the drive A, but his OS (windows 7) is ...
2
votes
3answers
4k views

How do I play fullscreen?

When applying the fullscreen setting, the game does not go fullscreen. It will go to the specified resolution, but won't be fullscreen; it'll still be a window. I can change back to windowed mode and ...
2
votes
3answers
4k views

Limit FPS in Games to prevent overheating

When playing games on my laptop (MacBook Air 2011 with Intel HD 3000 integrated graphics), the temperature of the processor / GPU quickly reaches to 95°C causing it to throttle down every couple of ...
2
votes
1answer
312 views

Unused area of laptop display while gaming

When I start playing a NFS Most Wanted or COD: Modern Warfare, I observed that the laptop screen is not used completely. There are 1.5 inches margins on both left and right ends of the screen that ...
2
votes
1answer
5k views

I need to test network connection before I can connect to Xbox Live

I recently connected my Xbox 360 to my college campus's wired network, which requires me to use a static IP Address. Since then, almost every time I turn on my Xbox I am not connected to Xbox Live. ...
2
votes
1answer
494 views

What's wrong with my wii?

Today, I got the game Just Dance 2 and after I inserted the disk into the Wii machine, it said it needed to be updated to the newest version of the OS. I pressed Yes. Once it was done updating, I ...
2
votes
1answer
2k views

When I try to run Angry Birds, I get a resolution error. How do I fix this?

I want to run Angry Birds but it shows me this error: the maximum resolution is 1024*1024 My current resolution is 1024 * 768. What is the problem?
2
votes
2answers
1k views

Game doesn't recognise my nvidia graphic card

I have an ASUS n53sn-sz129v, which has an nVidia GT550m graphics card as well as the Intel HD 3000 on board graphics chip. My problem is that when I start some games (GTA V and CoD: Advanced ...
2
votes
1answer
167 views

Can Steam be prevented from updating itself on Mac?

Is there a way to tell Steam on Mac to not update itself when it hasn't been manually launched? I have now seen problems with this on two MacBooks. Without even trying to run Steam for anything, ...
2
votes
1answer
239 views

Can't seem to soft reset in Pokemon?

Whenever I try to soft reset holding R + L and pressing Select or Start nothing happens. Do I have to do something to my DS or something? I have the most recent update for Omega Ruby and Alpha ...
2
votes
2answers
4k views

Allocating more RAM for minecraft (Other methods were already tried)

I have been trying for ages to get my minecraft to use more RAM, but it refuses to allocate more than 20% ram on my 4G computer. I want to allocate 2G, so the first method I tried was to type this ...
2
votes
2answers
3k views

Arma 3 Death Valley, Finding and Deploying UAv

I am playing the first part of the Arma 3 single player campaign, "Survive" on the mission "Death Valley." I can complete the mission up to the point when the squad begins being mortared, and the ...
2
votes
1answer
753 views

Steam “CMultiFieldBlob” Error Mac OS X

Steam on my Mac is giving me the error *SteamStartEngine(0xbfb334f0) failed with error 1: CMultiFieldBlob(pSerialized) : Bad field -extends past end of blob. I have tried the terminal command, which ...
2
votes
1answer
2k views

Minecraft Running Slowly

I'm trying to play Minecraft on my 64 bit HP dv6, with a Core i7 3rd gen. processor and a Nvidia Geforce GT 630M graphics card. I am able to play games such as Borderlands 2 without any lag at all, ...
2
votes
1answer
732 views

Battlefield 3 crashes only when flying

My Battlefield 3 on PC only seems to crash (BF3.exe isnt responding, etc) when I am flying in a Jet during combat. I have no idea why this is.... I currently have 6970 x 2 in Crossfire, stable OS: ...
2
votes
1answer
946 views

TF2 crashing during map transition

I was playing TF2 last night and I managed to get in to game fine. When the match ended and a new map was loaded, the game crashed for a minute but when it restarted, everything on the screen was ...
2
votes
2answers
569 views

Magicka restarts computer seemingly randomly

Magicka restarts the computer, even though nothing special happened (no level switch, scripted event, etc.). Not BSOD, no error. Happened both in sp and coop. How to fix/get more info of it?
2
votes
2answers
6k views

Minecraft, OpenGL, and the dreaded Bad Graphics Card error!

After hearing about minecraft for a while, I figured I'd head over to Minecraft.net and see what all the fuss was about. After watching a few tutorials, I was hooked on the concept and decided to buy ...
2
votes
1answer
954 views

Magic The Gathering Tactics on ATI M880G Mobility Radeon HD 4200?

This game won't run on anything with OpenGL lower than 2.1, and I have all the latest software from ATI installed and I get OpenGL 1.1 How can I update the OpenGL or get the game to run?
2
votes
1answer
1k views

How do I troubleshoot Civilization V?

I cannot play the Civilization V demo on my PC (Windows 7, with DirectX 11); when launching, the game window is displayed briefly and then it dissapears. How can I troubleshoot? Is there a game log ...
2
votes
2answers
71 views

I can't install The Sims 2 Double Deluxe because “A problem occured while trying to transfer the file”

Now, each time I try to install The Sims 2 Double Deluxe, I usually get up to 7 or 8% installed until getting an error that says "A problem occurred when trying to transfer the file". Here is a ...
2
votes
1answer
83 views

“Xbox Support” underneath my gamertag

A friend recently brought to my attention that right underneath my gamertag on my Xbox One profile it says "Xbox Support." Anyone know why or how this has happened, and more importantly, how to get ...
2
votes
1answer
116 views

Fallout 3 never launches

I am unable to start Fallout 3 Game of the Year Edition from Steam. I click to play the game in Steam, the launcher opens and I click play. Nothing happens. My steam status goes back to "Online" ...
2
votes
1answer
489 views

In-game ping went up after upgrading internet speed

I have a problem with my online In-game ping. I had an ISP that gave me 3 Mbits/s and my ping was about 80 ms, then I changed my ISP and got more speed (5Mbit/s) but that made my ping went up, now I'm ...
2
votes
1answer
2k views

My WiiU should have 22GB of free space, but it has only 9GB instead

I can't install Assassin's Creed 3 on the WiiU, because it takes up to 14,2GB of data storage, and I have only 9019MB. I try to understand why, because I should have up to 22GB free. So, this is all ...
2
votes
1answer
661 views

Unsupported resolution in Mirror's Edge

I just installed the game, Mirror's Edge but unfortunately my LCD monitor isn't supporting its default resolution. My LCD monitor's resolution is 1024x768 60Hz.
2
votes
1answer
747 views

Unsupported Resolution in GTA: San-Andreas?

I just installed the game on my pc but unfortunately my LCD monitor isn't supporting its resolution or refresh rate. My resolution is 1024x768 and refresh rate is 60Hz. How can I solve this issue?