When I try to go online with FIFA it always gives me this message

we're sorry but you are not permitted to register the online pass

I tried to find it in the PSN STORE to try to redownload it but I couldn't find it. I never registered my online pass before and never tried to play online because of the message they all way give me when i try to play online.

How can I fix this?

  • Did you, by chance, buy this game used?
    – Niro
    Jan 15, 2013 at 0:42
  • no it was sealed.. it came with the PS as a gift
    – Harout
    Jan 15, 2013 at 0:52
  • @Fluttershy any idea?
    – Harout
    Jan 15, 2013 at 1:00
  • 2
    Somehow, I suspect EA's key authentication has gone a little loopy.
    – Frank
    Jan 15, 2013 at 1:12
  • @Harout With it being a new copy, I have nothing. =(
    – Niro
    Jan 15, 2013 at 1:21

1 Answer 1


Contact EA

There are also less reputable online outlets who will re-seal used games, so there is a chance the code has been used, so returning the game for an exchange is another option.

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