A period of time after I've logged onto my computer a (minimisable) steam dialogue box appears telling me I am not connected;

this one.

I first press "Quit". This dismisses the dialog window (and displays a smaller non-interactive one saying "quitting"). But then opens the steam browser in offline mode anyway*.

That's the problem, I don't expect steam to open in off-line mode when, ignoring the "open in offline mode" button, I press quit.

Known issue? Fixes?

I have: API : v012 ; Package version: 1361807486/1361807486

*(by open I mean it appears in the task bar and notifications bar automatically maximises and gives focus to the steam browser).

  • This seems like a very steam specific question, but I believe it falls under "Game-specific hardware and utilities" and so is in scope. – Nathan Cooper Mar 21 '13 at 14:47
  • Steam most certainly is on-topic here, no worries. :) I'm not sure what, exactly, you're asking, though. – Frank Mar 21 '13 at 14:50
  • Are you online when the popup occurs? I get that when I'm not online and steam starts. – Ric Mar 21 '13 at 14:58
  • Yes, I am online. Steam doesn't ever recognise that I'm online (how ever many times I exit and restart it) until I ask it to "Go online". You might even say that's a bigger issue, but at least that issue doesn't make a fuss when I'm trying to do other things. – Nathan Cooper Mar 21 '13 at 15:01
  • I can confirm this. I had router problems a while ago with this window popping up almost every time I started Steam. I think this is a bug in Steam, someone should tell them. – Sentry Mar 21 '13 at 15:34

From what i understand from your question you have issues connecting to steam? In this case, exit steam, delete clientregistry.blob from your steam folder and then restart the application, it should re-check and update what is necessary. If this is not working you should try to delete everything in the steam folder except the steamapps folder and steam.exe and restart your application.

| improve this answer | |

To fix this, download TCPView

Then Open TCPView with Administrator rights.

Then Run steam.exe, and when you see the steam.exe in Yellow/Red color inside TCPView.

Right click on it > CLOSE CONNECTION.

Do this very 10secs for 3 times. It will solve your problem. (With TCPView, you are not closing application. you are closing connection. Once you close the connection steam chooses next closest server to initiate.)

| improve this answer | |
  • 4
    Could you explain why this works? – SevenSidedDie Apr 14 '13 at 4:54
  • When u close the connection, it try the another server from steam. Which eventually connects you to steam. – STEEL Apr 14 '13 at 16:38
  • 2
    So you're saying that you have to do this every time Steam starts? Isn't that more complicated than just letting it start and then using its own Exit menu? – SevenSidedDie Apr 14 '13 at 17:38
  • no. WHat i mean was, whn u close the connection. Steam chooses next server. And it helps steam to connect to server. you are not closing application, but you are closing connection. – STEEL May 26 '13 at 5:40
  • Do you have to do this every time Steam runs, or will this make Steam "stick" with a better server that doesn't cause problems? – SevenSidedDie May 26 '13 at 16:33

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.