3

Every time I try to download a map it gives me an error of "The map could not be downloaded". I have no screenshots, but I checked the development console and this is the code that tells the error more specificity:

--- Missing Vgui material vgui/hud/commands/gesture_smallwave
Unknown command "cl_thirdperson"
Unknown command "cl_thirdperson"
Unable to initialize DirectSoundCapture. You won't be able to speak to other     players.C_GameInstructor::ReadSaveData failed to read GI.lesson.Swap_Split_Screen_Control
An error occurred while attempting to download a file from the UGC server!
An error occurred while attempting to download a file from the UGC server!
An error occurred while attempting to download a file from the UGC server!
An error occurred while attempting to download a file from the UGC server!
  • I can only suggest it may be an issue with your Internet, anti-virus, or firewall. I have experienced issues regarding an aspect of a game that uses an Internet connection, not working. Even if the main function of the game does work. <br> my solution was to disable "web protection" in avg free. – Bob Jun 30 '13 at 23:27
  • I can say this probably isn't an issue with your configuration. I've had the same problem and it seems to be with 90% of maps but not all. I cannot download maps from the "recent" category, but normally can get them from "most popular". Also this issue is new. – OrwellHindenberg Jul 15 '13 at 14:12
1

My short answer is to start trying to download again.

Whatever was behind this issue seems to have finally been fixed. I do not have a technical answer for you other than that this problem had been troubling me for a month or more. Though for the past couple of weeks I have been able to download maps without issue.

My assumption is that it was some problem on valve's server side, because I don't believe any patches came out between when this problem started and when I saw resolution to it.

PS: If you had been making maps that no one could download because of this unpublish them, rename them and republish.

  • Thanks for your answer, I'm currently away from my gaming-pc, so I'll try tomorow – JomanJi Aug 27 '13 at 19:35
1

I just encountered this issue myself.

The reason it's happening is because when the game starts it downloads a list of all the chambers you ever played from the workshop, a bunch of files to steam/userdata/30752834/ugcmsgcache. This means this gets worse the more you play workshop chambers, and since there is no way to delete the play history from the workshop, I see no solution*(check later edit).

It's a small consolation but you can at least know when the ugc server connection is working properly by checking when the contents of the ugcmsgcache directory stop changing.

I submitted a ticket to steam support about this, but with no success so far.

* I later found out that there is a bit of a workaround, it isn't pretty, but works. You can activate the family sharing feature Steam has, then create a new account, add that account to the family sharing, and the next time you launch portal 2 on the new account, it won't download any ugcmsgcache files. When the file number increases too much on the new account, just make a new one. ^_^

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.