So I went on Minecraft.net to reset my username because I bought the game and it didn't let me sign in, so I went to reset it, but it says that my email isn't on record! What does that mean and how can I reset my username so I can get all of the new updates? Since I can't sign in, I'm stuck on version 1.4.6! I don't have any horses or other cool stuff! Help!

  • 14
    Contact Mojang Support -- we can do nothing for you.
    – TZHX
    Sep 5, 2013 at 13:38
  • Have you tried going to mojang.com to reset your account password? As far as I know, they don't use minecraft.net to handle account stuff anymore. Sep 5, 2013 at 15:51

1 Answer 1


All I can do is suggest you migrate your Minecraft account to a Mojang one. To do this, go to https://account.mojang.com/migrate and type in your Minecraft username and password.

  • Please include the relevant steps. Saves people a click.
    – Frank
    Sep 7, 2013 at 2:58
  • 3
    Really, no need. You have to click to do it anyway, and there's really not much to do. EDIT: Added the two steps.
    – s6th
    Sep 7, 2013 at 3:00

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