I keep trying to download the latest Xbox Live Update and it keeps failing.

I have done a test connection and when it gets the part where it tests the Xbox Live it says there is an update. I try to down load it and it will eventually fail (on the second screen after attempt 3 of 3).

This is the useless status code it gives me:


Is this code really useful for any form of support of help? All xbox.com/support does is try to reconfigure my hardware. My Hardware is connecting to the internet and xbox live just fine (I get part of the update).

What I can I do to get real support, not just canned wizards that assume the problem is on my hardware?

  • I'm having this problem on a system that's brand new and has never connected to the internet before. Status Code: 4099-416b-a080-0f00-8007-2ee2 – user74418 Apr 15 '14 at 20:03

Have you tried clearing the system cache? You may have a corrupt update that causes the problem.

  • I'm experiencing the same problem, empyting the cache doesn't do anything. – user8146 Mar 27 '11 at 15:50

Sounds Like you need to open NAT on your router to me.

  • NAT type is open (has been for a good long while). – Vaccano Jan 21 '11 at 2:35

protected by fredley Apr 15 '14 at 20:12

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