1

I just upgraded my starter edition account and now I have two versions of WoW (WoW1 and WoW2). WoW1 is the Starter Edition and WoW2 is the Standard Edition (Mists of Pandaria).

The characters I created in the starter edition are not available in the standard edition.

Is there any way to fix this? Or did I just pay to delete my characters?

  • This shouldn't happen. Maybe it's just a matter of time for the server to update, but just to be safe, I'd contact customer support. – Nolonar Mar 25 '15 at 22:54
  • 1
    Crap, it did say something may take up to 72 hours. Maybe that was it. Thanks – Kecoey Mar 25 '15 at 22:55
  • 2
    The same thing happened to me - I talked to support, they told me to just use the second account... However, in my case my characters were available in the new account. – BlueRaja - Danny Pflughoeft Mar 25 '15 at 23:43
4

When you purchased WoW you accidentally created a new account rather than upgrading your existing account.

This does happen from time to time, and Blizzard can sort this out. Just open a support request for a phone callback and explain the situation.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.