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On Xbox 360 and PS4 I can use my keyboard for entering passwords and navigating the dashboard. (Xbox 360 only works with plain USB keyboards, as I found out.) I have been unable to make my keyboards work with the Xbox One yet. What do I need to do?

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  • I do vaguely remember so... I think... I used it for my account details once
    – Ben
    Commented Apr 29, 2015 at 13:04
  • USB keyboard support was added in an update on February 11, 2014. This should allow you to use any generic USB keyboard in the dashboard. I guess you should try some different keyboards or check that the USB port on your Xbox is working. Commented Apr 29, 2015 at 13:19

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It should work according to the operating system versions and system updates page which I just stumbled over:

OS version: 6.2.10542 (xb_rel_1402.140213-0115) fre

Release date 2/14/2014

New or updated features

  • Update to My game & apps to allow sorting of games and application lists, and separate queue lists for games, applications, and installs.
  • Ability to delete game and application saved data.
  • Improved installation and DLC management.
  • Addition of the controller battery power indicator.
  • Improved UI for accessing friends, achievements, messages, and party chat.
  • Game DVR app to be included in the Xbox OneGuide as an app channel.
  • Update to the boot progress indicators for system update.
  • Improve consistency of UX for update and install progress.
  • Separate game, application, and install queue lists.
  • Addition of USB keyboard support.

Stability and performance update

  • Improved NAT detection.
  • Network Troubleshooter improvements.
  • Blu-ray quality improvements.
  • Significant performance and stability improvements.

Additional details

Xbox Wire

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