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I recently started Guild Wars 2 and I cannot seem to get the Welcome Home quest to work. I have leveled up to level 9 doing basic environment quests but when I try to look at my personal quest, I cannot seem to activate it. I have completed Defending Shaemoor but the Welcome Home quest only has a title without any green emblem beside it.

I watched a couple of intro videos to the game and it seems like the quest should be active at all times.

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    It could be that somewhat recent patches changed the level requirement for the next quest chain to level 10. They made it so you unlock a whole batch of quests every 10 levels instead of a single piece every 2 levels or so. Try leveling to 10 and see if it helps. – BlackVegetable May 9 '15 at 3:26
  • All you had to do was look up Welcome Home on the wiki, which says it's for level 10 (twice). – Amos M. Carpenter May 9 '15 at 4:27
  • Thanks, that was it. I skimmed through some older guides and watched some older videos - they must have been made before the change. I should have paid more attention to the Wiki. – user5668 May 9 '15 at 17:45
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The update on the 9th of September 2014 introduced the new player experience, which changed the progression of the personal story from a continuous experience to a discrete one (e.g. unlock story arcs every 10 levels).

Therefore, you will get both your mail and your first personal story (after the introduction) on level 10.

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