I have a Mojang account and I own Minecraft on it but cannot login to Minecraft using the Minecraft website, the Mojang website or the Minecraft launcher. On the Mojang website I get the error "unknown email or password" and on the Minecraft website I get "Oops, unknown username or password. If you are logging in with a Mojang account make sure to use your e-mail address as username." I also can't login to tekkit using it either.

  • 1
    You probably should contact Mojang support.
    – Cole Busby
    Jul 24 '15 at 18:25
  • I could connect, so it may not be a server issue. You may have messed up your password. Jul 24 '15 at 18:28

There are two things that could fix this:

  1. Try your Minecraft username and your email. One might work.
  2. If neither your username nor your email works, try to reset your password.

If those don't work, contact Mojang support

  • down voted this, because as i have already all these things
    – nimrod100
    Jul 24 '15 at 21:31
  • It's the correct answer though. Assuming you've tried those steps already, then the logon issue may be an issue with Mojang's authentication server. (which isn't something a user can fix.) If anything, the only other troubleshooting step to add to this is to type your username/password in plaintext (like in notepad) and copy/paste it over to make sure it's 100% correct. For all we know, your account might of been hijacked and it's password changed, but the only error code available states excately what's on the tin.
    – NBN-Alex
    Jul 24 '15 at 21:55

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