I couldn't play Minecraft for 3 weeks and I still can't login. I know my password and E-mail is correct (I'm using a Mojang Account), But it can't connect to the servers. It says:

I'm sorry, but we can't connect to our servers. Make sure that you are online and that Minecraft is not blocked.

I've been searching the web for weeks, and I still can't figure it out. Minecraft isn't blocked, so how can I connect to the Minecraft servers or connect to be online?

  • 2
    Are you sure that it isn't blocked? Your antivirus might be blocking it. (get the pun? you know, blocks in minecraft?)
    – ave
    Aug 21, 2015 at 20:39
  • Not sure if this is a true test.. But try going to command prompt/terminal and type "ping authserver.mojang.com"
    – Judge2020
    Aug 21, 2015 at 21:18

1 Answer 1


Maybe, Minecraft is blocked by Windows Firewall. Go to Control Panel, and search "Windows Firewall" in the search bar. Click "allow a program or feature through Windows Firewall," and make sure Java is allowed.

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