While not paying attention, I accidentally reset the new controller for our PlayStation.

Now, when I connect it with the cable, it displays the message 'unknown USB device connected'.

How can I fix this?

  • So to clarify, you try bluetooth pairing it, and it says unknown USB device? If its a new controller, sounds like you should just be taking it back to the store for a replacement. – user106385 Oct 10 '15 at 22:36
  • I say new its a couple of months old. The whole pad is dead, it doesnt light up, no response from ps button & i get the error message when i connect with the cable – Nigel Francis Oct 11 '15 at 8:39

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