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I have recently installed Spore on a new computer. I used to have it on an older computer, but I forgot my account, so I made a new EA account and tried logging in. It keeps saying that I cannot connect to servers. I found out that EA was doing server maintenance for Spore back in August/September, so I initially thought this was the problem.

I found my old account and tried logging in, and it works, but I would rather use the new account I made. What can I do to successfully log in with my new account?

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    I have had the same issue, it could possibly be the GameSpy server shutdown that could have an effect on that, but not 100% sure. I have the same issue, and I've put my information in several times and sure it is right. Jan 5, 2016 at 2:14
  • @CamouflagedCow Strange. Glad I'm not the only one though. Jan 5, 2016 at 23:41

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If you don't already have an Origin account, go to http://www.ea.com/ to make one. This will let you request help from the EA staff. Next, go to http://help.ea.com/. Click on the "Help with a Game" button. Search for Spore, scroll down to the bottom of the page and click "Contact Us". Click your platform, click next and pick Billing/Purchasing from the topic list.

From there you can start a conversation from an EA support person. Talk to him/her about the problem and they'll correct any errors and fix the problems. After about 5 minutes, you should be able to make a Spore account in the game.

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  • I have an EA account already, but I'll definitely try customer support. Thanks! Jan 5, 2016 at 23:42

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