I am trying to change my skin, however its showing me three security questions because it thinks I am on a new computer (even though I've been using this same computer to change my skin for the past two years).

I know the answer to 2 of the questions, but I forgot 1 of them, and I can't change the security questions.

Can someone please help me?

  • 2
    Ask support. There's no way way around this - that's the whole concept around security questions.
    – Mario
    Jan 3, 2016 at 7:26

2 Answers 2


You should try getting support from Mojang itself. It is the only way a problem like this could be fixed because this is the whole purpose of having security questions, as a secondary security for your account. This is the security question section of their FAQ on their website:



You must contact Mojang Support, that's the only way.

  • 1
    This is a dupe answer.
    – ave
    Jan 3, 2016 at 13:05
  • It's a pretty straight forward answer. You cannot do anything else without guessing your security answer.
    – MxRz
    Jan 3, 2016 at 13:23
  • 1
    MxRz: I didn't say that it was complicated, I said that it was a duplicated answer. Your answer doesn't add anything to the above answer.
    – ave
    Jan 3, 2016 at 13:26
  • 1
    @ardaozkal I'm pretty sure I told you within the first couple of days. There's no reason to moderate so strictly. They're making a good faith attempt to help on a new question. Let it go.
    – Frank
    Jan 3, 2016 at 14:03
  • 1
    Your answer is a single sentence. As far as quality goes, it barely passes the bar for being an answer.
    – Frank
    Jan 7, 2016 at 2:44

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