-2

I am trying to change my skin, however its showing me three security questions because it thinks I am on a new computer (even though I've been using this same computer to change my skin for the past two years).

I know the answer to 2 of the questions, but I forgot 1 of them, and I can't change the security questions.

Can someone please help me?

  • 2
    Ask support. There's no way way around this - that's the whole concept around security questions. – Mario Jan 3 '16 at 7:26
3

You should try getting support from Mojang itself. It is the only way a problem like this could be fixed because this is the whole purpose of having security questions, as a secondary security for your account. This is the security question section of their FAQ on their website:

https://help.mojang.com/customer/en/portal/articles/797301-account-security-questions

|improve this answer|||||
-2

You must contact Mojang Support, that's the only way.

|improve this answer|||||
  • 1
    This is a dupe answer. – Ave Jan 3 '16 at 13:05
  • It's a pretty straight forward answer. You cannot do anything else without guessing your security answer. – MxRz Jan 3 '16 at 13:23
  • 1
    MxRz: I didn't say that it was complicated, I said that it was a duplicated answer. Your answer doesn't add anything to the above answer. – Ave Jan 3 '16 at 13:26
  • 1
    @ardaozkal I'm pretty sure I told you within the first couple of days. There's no reason to moderate so strictly. They're making a good faith attempt to help on a new question. Let it go. – Frank Jan 3 '16 at 14:03
  • 1
    Your answer is a single sentence. As far as quality goes, it barely passes the bar for being an answer. – Frank Jan 7 '16 at 2:44

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.