I got an error message from my xbox 360. 03-57-00.
I followed the recommendations given by xbox. Now I was attempting to play a disk that I had played earlier and left in the machine.
When I returned I had the error code "unrecognized disk error: 03-57-00". I checked and cleaned the disk I had been using. Still I received the same error code again. I tried another 3 disks, but with no success. Even cleaning with a lens cleaner did not help. I unplugged the Skylanders portal and the Disney 3.0 portal as well as both controllers. Again, I got the same error code.
At this point I opened the disk tray. I then made a note of which way the title was facing. I attempted to run the disk again, but I got the same error code. However I noticed that the title of the disk was in the same spot from when I closed the disk tray. I tried this several more times. Each time the disk title stayed in the same spot.
I did this again with two other disks. Same result. I also had unplugged everything from USB ports.
So the question I have is this: What else can I do to get around this error message? Or does this sound like the motor that turns the disk gave out? I really need to know. Thank you for your time and effort to help me.