My 3DS XL (Luigi anniversary edition) will turn on and it still has all of its features for about twenty seconds which at that moment both screens turn black and the touch screen displays an error message saying;
"An error has occurred Hold down the POWER Button to turn off power, then turn it on and try again. For help visit support.nintendo.com."
There are two problems with this:
Nintendo has been less than helpful for diagnosing it, never being able to talk to a human whenever I follow the steps on their repair forum
I also have tried turning it on and off multiple times (at least 20 times) and nothing seems to help.
Has anyone else had this problem? Is there a way to DIY fix it or will I have to get it repaired or buy a new one?