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I've played the last Splatfest (Spongebob vs Patrick) getting a Champion rank but ending in the losing team. This should have awarded me 10 Super Sea Snails.
But I've got none yet.

How do I get my prize? Do I need a minimum level? Did I have to connect on a specific day to collect them?

Now there's a new Splatfest incoming, so I fear I've lost them forever.

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You receive the Super Sea Snails once you start the game, right after Callie and Marie's introduction. They reward you with the prize, then you'll receive it in the plaza.
If you wait too much to collect the Snails after a Splatfest and another one arrives, you'll eventually lose them forever.

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