I was playing Pokemon Go just fine, but a day later it froze at the loading screen. At the time I didn't know about the airplane mode trick that would have easily let me play so I uninstalled and reinstalled the game. I put in my same birth date and then tried to log in with my same Google Play Account, but that's where the problem starts:

When I try to log in with my old Google Play Account (The one with all my data on it) the screen whitens a little and the loading Pokeball appears. I've waited for hours and I didn't even get to the loading screen!

I tried to log in with another Google Play Account and it worked fine, it's just my main account that won't work, and I really don't want to start over.

I'm using a Samsung Galaxy Core Prime

2 Answers 2


You have to go into Google account and remove the device you're playing on. Then sign back in and reopen app... I literally messed around for 14 hours and missed so many at Disney because of this and it worked the first time, same problem, same phone...


You need to log out of the Google Account he used on your phone, PokeBall -> Settings -> Sign Out, and then create a new trainer with your other account.

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