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This is very annoying. We just bought a phone (android 5.1) and all location services are on and the mock location is off. Still got no GPS signal.

Once I click log in with Google, it won't load at all. Does anyone know how to fix this issue?

  • 1
    When you say it won't load at all, do you get the Gyrados warning screen?
    – Sean
    Jul 13, 2016 at 15:40
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    No, it just will not load like try to log in and when it does the spinning pokeball thing it just keeps doing it. Is there a way to post a picture so I can show you better? Jul 13, 2016 at 15:41
  • 1
    Please see this link on how to add an image to your post.
    – Sean
    Jul 13, 2016 at 15:42
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    It could possibly be a bug with the Pokemon GO app itself. Have you tried using a different app that relies on GPS, like Google Maps, to see if the GPS is working in that app? Note that it way take a few moments to acquire GPS signal based on your location. There are many factors that can affect your GPS signal. It's best to try out in a clear open area so you can see as much of the sky as possible.
    – DrZoo
    Jul 13, 2016 at 15:51
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    I'm on my phone so the link doesn't work.. And on his new phone google maps picks ups the gps right away, I tryed to go outside with it and it didn't help.. Jul 13, 2016 at 15:52

1 Answer 1


There are a number of possible solutions:

  1. Settings --> Privacy and safety --> Location: Check if "Location" is On. Then click on Location method and enable the method including GPS, Wifi and mobile networks
  2. Switch Airplane mode On, wait half a minute or so, then turn in Off again
  3. Make sure that Wifi is turned on, even if you are in a non-Wifi area (see 1.)
  4. Go outdoors into an area where you can see a big part of the sky
  5. Restart the app (make sure you properly close it)
  6. Restart your phone and check with another app if your location is found before you start Pokemon Go
  7. Check if you have the latest version of Pokemon Go installed
  8. I think in newer Android versions than mine, you can specifically set permissions for each app individually. If that is the case, check if Pokemon Go is allowed to use the GPS
  9. I am sure there is something more... I'll update this list if somebody comes up with another idea

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