Hi so I have an account and so does my sister.I logged out to play for her but when I tried to log back in it made me start from scratch (choose character, a starter, and a name) Is there a way I can get my account back it was level 10 so I don't want to restart IT IS NOT A REPETITION OF Is it possible to log back into a Pokemon Go account?

It is not a repetition because that is asking if you can log back in to play and the answer is yes but I logged in and I had to restart from zero so I'm asking how to get my level 10 account back

  • Please help me and don't just mark it a duplicate or leave a URL to the question – Felipe Valencia Jul 19 '16 at 22:42
  • 1
    Just saying it's not a duplicate doesn't make it so. If it's not a duplicate, edit the question to tell us how it's not asking the same thing. Make it clearer. – Frank Jul 19 '16 at 23:50
  • 2
    Again, tell us how it's not. You can't just say it's not and expect us to not close it. It's up to you to clarify how it's not. – Frank Jul 20 '16 at 0:00
  • 2
    Did your sister use a Trainer Club account? I remember reading another question that would indicate that using a Trainer Club account would wipe a previously used Google-accounts progress. However, I can't find it anymore and I don't think there was any known solution. If the Niantic isn't responding either (theis support must be overworked), I think you may be out of luck. See Kez's answer here. – DJ Pirtu Jul 20 '16 at 1:05
  • 1
    Try explaining a bit more. Are you using the same account? I.e, did you log into a Google account, and then try and log in to a different account (another Google account, or a Trainer Club account for example)? – Ben Jul 20 '16 at 4:24

If it's telling you to restart, there's nothing you can do.


Not the answer you're looking for? Browse other questions tagged or ask your own question.