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After levelling up past both level 11 and level 13 I didn't ever get the level up animation or any items for levelling up. I have checked my inventory and the items listed on serebii.net were definitely not added to my inventory. Dos anyone know how to get the items I should have?

I should also note that I'm now level 14 and so have levelled up past the levels at which the items didn't drop.

  • Sounds like a glitch where you lost out.. Try restarting the app before you level up (when you see the bar is close) and hopefully it won't make you miss out anymore – Brandon Muise Jul 22 '16 at 13:15
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    I've had it happen a couple times where I leveled up, it took about 5 minutes and me catching a couple more Pokemon before it actually triggered the 'Level Up' animation. I haven't seen it simply miss it entirely, though... that is unfortunate. :( – king14nyr Jul 22 '16 at 13:34
  • Did you get the reward for level 12? – SPavel Jul 22 '16 at 16:19
  • @SPavel yes I did – Fezodge Jul 22 '16 at 19:52
  • Then you're probably not getting those items. At least the rewards for 11 and 13 aren't unique items... – SPavel Jul 22 '16 at 19:57
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From my personal experience (it happened last night), I leveled to 13, and it didn't give me my items. I had only 98 XP after evolving, so I hit a few Pokestops and on the 2nd one, I received the message about leveling up, and my items appeared.

I believe the solution is to just earn a bit more XP, and eventually the level up will appear.

Otherwise, rampant server issues have been noted since launch, and it's entirely possible that your reward did indeed get lost.

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  • However I've already gotten a bit more exp, about 30000 to be exact – Fezodge Jul 22 '16 at 19:51

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