I tried to log into Minecraft today to find that my password isn't working. I tried to change it, but I can't login to my email because I forgot the answer to my security question. I tried changing the email to a different one, but that didn't work for some reason (it kept saying "invalid email"). I don't have my transation ID because I forgot which credit card I used.

Does this mean that I have to buy a new Minecraft account?

  • You could try contacting Mojang support, but if you've lost/forgotten everything that could prove you're the owner of the account, I'm not sure there's much they can do.
    – SirBenet
    Commented Aug 2, 2016 at 18:23
  • 2
    @Joachim we can tell them to contact Mojang. dont see anything wrong with that
    – Dragonrage
    Commented Jan 22, 2020 at 21:51
  • @Joachim feel free to start a discussion about it if you want
    – Dragonrage
    Commented Jan 22, 2020 at 21:56

1 Answer 1


There is absolutely nothing anyone here on this site can do to help you. I would recommend contacting Mojang Support - they even have an entire section dedicated to account recovery.

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