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My xbox 360 cannot boot up, it just shows the logo briefly and then suddenly shows the red dot on the power button (center red dot) and an error message (E71):

System Error. Contact Xbox Customer Support.

The brief background of my problem is that I took the console to a local guy purporting to be good at updating jtag/rgh console dashboards. It has not worked since.

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  • Could you put what the E71 error message is?
    – Vemonus
    Commented Oct 17, 2016 at 14:11
  • it says: System Error. Contact Xbox Customer Support. then at the bottom shows E71
    – Tindal
    Commented Oct 17, 2016 at 14:16
  • Are you saying you have a modded xbox 360?
    – user101016
    Commented Oct 17, 2016 at 14:24
  • Xbox Support says to try disconnecting the consoles hard drive. If the problem continues happening with the hard drive removed, then your Xbox needs to be repaired.
    – Timmy Jim
    Commented Oct 17, 2016 at 14:27
  • I'm kind of a noob to the terminology so you tell me based on this; I can download games via pc and burn onto disks or i can install them to my console via usb. I use xex menu 1.2. though i've been banned on xbox live.
    – Tindal
    Commented Oct 17, 2016 at 14:36

1 Answer 1

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Checking on the Official Xbox support site, your hard drive may be broken.

https://support.xbox.com/en-US/xbox-360/errors/error-code-e71

Try removing the hard drive and then starting your Xbox 360 again to see if it fixes it.

If removing the drive does not fix it, there is a different hardware error and you'll have to send it in for repair to Microsoft. Note that if your Xbox is modded, there's a chance Microsoft won't agree to repair it depending on the mods installed.

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  • I'll try that out soon as i get home.
    – Tindal
    Commented Oct 17, 2016 at 14:57

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