I tried to play on the frozen shadows map on Temple Run 2 because a global challenge had come up on it, but every time I try to click on it, it starts loading but then the app closes completely and I go back to my phone's home screen. The only think I can think of doing next is uninstalling and reinstalling the game, but will I lose all of my progress so far?


I can think of 2 solutions that might solve your problem.

  1. Close all other apps - Temple Run 2 might be crashing because of the lack of memory.


  1. Uninstall and Reinstall - some files might have gotten corrupted.

If you uninstall it however, while using iOS, chances are that you'll lose all your progress even if you backup. So I'd recommend against it. If you're using Android though, follow the steps described in this video to keep your save safe.

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