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I decided to humor Cindy by having her service the Regalia for a change. To my dismay, I paid her a ton of Gil and saw no change in performance or appearance. What exactly did I pay her to do?

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You can damage Regalia during driving. Usually service removes all possible consequences (such as damaged appearance). It also cleans car.

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  • Is that really it? Doesn't changing paint jobs or decals do the same thing?
    – Vemonus
    Commented Dec 22, 2016 at 13:23
  • @Vemonus I can tell you that changing your paint or decals does not fix your car. I had a situation where I busted up my car pretty badly, didn't have enough money to service and my car was still busted up after I customized my car.
    – Ramirez
    Commented Dec 22, 2016 at 13:46
  • @Ramirez oh, really? That's odd. When I finally removed the Leviathan decal, it seemed like my car looked good as new. Maybe it's because it was a decal?
    – Vemonus
    Commented Dec 22, 2016 at 13:47
  • @Vemonus Was your car damaged? Cause I know that Cindy does clean the car when you change your car's look. I remember having a picture of my car freshly customized that looked like my car drove through a war zone.
    – Ramirez
    Commented Dec 22, 2016 at 13:48
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    @Ramirez I tried so hard to run into other cars but the combination of how slow I was driving and how quickly they braked prevented me, so I just assumed it wasn't possible. Thanks for the info!
    – Vemonus
    Commented Dec 22, 2016 at 14:49
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It repairs the Regalia as well as cleaning any mud off of it!

However, it's worth noting that you can upgrade the Regalia to be more durable by completing Cindy's missions and getting the fiberglass coating.

Later in the game in Altissia, you can purchase the Superhydrophobic coating (which does the same, only better) for 20,000 gil.

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