As the title suggests, I keep on losing connection to the server mid game. I can reconnect by entering my credentials on the login screen, but the issue still exist after logging back in.

The issue still exists and I cannot play any match for more than a minute. None of the game modes work except for Training Range.

I have been digging around the Overwatch tech support forums and nothing seems to work for me. The issue happens earlier today after the first one and a half hour.

Any help will be appreciated as I'm desperate to jump back in to the game again.


2 Answers 2


I've had similar problems and the problem is usually my router or internet speed. As Overwatch requires a constant connection for your game to be in sync with the server, even dropping a few seconds of packets can make your client/the server believe you've lost connection and boot you out.

Check your internet speeds on speedtest.net or by Googling "speed test." If you get a poor result, consider upgrading your internet speeds. If you get a significantly faster and more consistent connection when plugged in to your router via ethernet, then consider upgrading your router first.

  • 2
    For actual packet loss testing, you may actually want to also visit www.pingtest.net (also powered by Ookla). Note that it does require Java for the packet loss portion of the test. (Which, personally, I consider a pain to setup, since install doesn't always work) Commented Dec 27, 2016 at 20:03
  • While your answer is a good start to look for the problem, testing your internet speed is not the same as testing the consistency of the connection. If I stream video when far away from my router, I notice that the buffering happens in chunks (very inconsistent network), but each chunk still does a lot of buffering (high speed network). That being said, a sufficiently inconsistent network connection will also show lowered network speeds.
    – Flater
    Commented Jun 29, 2017 at 12:04

It sounds like you might be having an issue with your firewall. Go here and follow the steps to open the ports for Overwatch.

TCP: 1119, 3724, 6113, 80

UDP: 6250, 5062, 5060, 12000-64000, 3478, 3479

  • 1
    If the problem is a firewall setting, the OP would experience a complete inability to connect. Not an intermittent disconnect at random intervals.
    – Flater
    Commented Jun 29, 2017 at 12:05

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