I'm considering buying a second-hand New Nintendo 3DS, mainly to play Pokemon Sun/Moon which is a bit "heavy" for the old 3DS.

But there's a thing that restrains me. I've heard that players who downloaded pirated copies of Pokemon Sun/Moon are having their 3DS systems banned from all of Nintendo's online services:

As a result of a number of Nintendo 3DS users using unauthorized versions of several games, and connecting to the official game servers in violation of our terms of service, these users’ Nintendo 3DS systems that stored the unauthorized game code have been banned from Nintendo's online network effective immediately.

So, here's my question:
Is this ban tied to the user Nintendo Network ID or to the 3DS itself?

In the former case a format of the 3DS will solve the problem. But the latter is a big deal, I don't want to buy a not-specified-length-of-time banned 3DS, and I can't test them if they are sold online.

  • Doesn't that quote kind of say it? these users’ Nintendo 3DS systems that stored the unauthorized game code have been banned The quote says the system, denoting the 3DS.
    – Timmy Jim
    Commented Dec 28, 2016 at 14:24
  • @TimmyJim Probably yes, but I just want to be sure.
    – pinckerman
    Commented Dec 28, 2016 at 14:25
  • 17
    Buy through a powerful and reputable intermediary that provide buyers protection (eg eBay) and make sure (ask seller) that "the console is not banned" appear in the product description. This way, if it turns out to be banned, you have paper trail that product doesn't match description which is grounds for refund. It's very hard for a seller to wiggle away with eBay backing your claim.
    – Agent_L
    Commented Dec 28, 2016 at 16:28

2 Answers 2


Based on a few other links I've found, it appears to be the 3DS and not the account that gets banned.

Take this link for example. It contains the following screenshot:

Ban screenshot

According to that screenshot, which is from a 3DS, it states that "This device's access to online services has been restricted by Nintendo." The link also states that buying a new 3DS is the solution (worded towards heavy 3DS users, but none the less). Considering that information, it appears to be the 3DS itself.

I found a second link that states:

Players that go online with early, pirated copies of Pokémon Sun & Moon on the Nintendo 3DS are reporting that their systems have been completely banned from accessing Nintendo's servers, including the system's online eShop.

Once again, it mentions that the system is banned and not just the account. It also contains a similar screenshot of the one above.

From this Reddit, the way Nintendo performs the ban is by seeing which 3DS systems accessed the online services prior to the release of the actual game. If they detected that you played the game online before it was released, they would essentially blacklist your MAC address of your device. People who were banned could attempt to spoof their MAC but this is rather difficult and probably even more difficult to do on a 3DS.

  • 7
    Ok, so my worry is real. Thank you for the confirmation.
    – pinckerman
    Commented Dec 28, 2016 at 14:41
  • 6
    To be completely accurate, it's tied to the console's serial number. Commented Dec 28, 2016 at 17:59
  • 3
    From what I've found, and what I also thought before looking into it, it appears they are banning the 3DS's by black listing the MAC address. Editing that in.
    – Timmy Jim
    Commented Dec 28, 2016 at 20:32
  • 3
    That's pretty clever on Nintendo's part. Nintendo doesn't ban a person for life, but they have to buy a whole console to make up for the crime if they want to play.
    – Harris
    Commented Dec 28, 2016 at 21:05
  • 3
    @Lilienthal Nah, this answer is close enough ("tied to device"), specifying it being the serial number is extra info but not really enough to make an entire answer out of IMO Commented Dec 29, 2016 at 14:06

Actually, both kinds of ban exist. Device bans are usually handed out for piracy involving firmware modifications, since NNID on such systems has no value as it can be easily re-created. There are NNID bans (e.g. 005-5964) which are applied to people whose wrongdoings can be tied to a NNID, such as some cases of cheating or games bought with a stolen credit card.

In the latter case, factory reset will restore the device's ability to connect to servers, but of course you will lose all the perks that the previous user has illegally acquired.

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