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I have completed the tutorial on GTA V in story mode, but when I press transfer character, it says I have already transferred to Sony Playstation. (New account I'm trying to transfer to is to PS4, old one is Xbox One, and I am signed into social club).

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You can only transfer character once, unless your second transfer is to PC. And I am not sure, but it probably only allows transfers in one of these two flows:

xbox 360 -> xbox one -> PC

ps3 -> ps4 -> pc

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