My Pokemon Go seems to be glitched. I can't get any Pokemon or Pokeballs from PokeStops.

What can I do?

  • 1
    Did you restart the app? Which mobile OS are you using? What does exactly happen ("Try again later" message or "Too far away")? Please refine your questions by adding more detail.
    – Ian
    Commented Feb 24, 2017 at 9:09
  • Maybe because you have a bad internet Commented Feb 24, 2017 at 12:58
  • Try again later, I had this problem this morning, returned to normality after about 20 mins
    – Bonus
    Commented Feb 24, 2017 at 14:16
  • 1
    @Bonus Question is locked so I can't answer, but I've read that this happens when Niantic's algorithm catches you for spoofing your location. It makes all Pokemon run and stops spin but always say Try again. It's called a soft ban. They let you play again after the amount of time passes that it would have taken you to actually travel there Commented Feb 24, 2017 at 19:56
  • Ta for the info. I guess their algo can sometimes get confused, but algos aren't perfect. Hopefully they don't keep a count of such soft bans and perma-ban you without more evidence, in my case there was no spoofing, just the normal train commute.
    – Bonus
    Commented Feb 27, 2017 at 16:04

1 Answer 1


Your best bet is to clear the app's data in your phone settings (or delete the app on iPhone). Everything is backed up on the cloud, so any progress will be saved. Then reboot your phone. Once it has restarted, open the app (or reinstall the app on iPhone) Then log in to your account, and that should fix the issue.

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